Supports Network Monitoring (f/m/d)

Allgeier IT Services offers professional IT services and services in the Midmarket & Enterprise Services sectors. Existing customer processes are analyzed and individual solutions are adapted and optimized to the customer's respective business. The ITS delivers competent IT service from a single source from comprehensive consulting, design and implementation, extensive service and maintenance services to managed services and cloud solutions. The expertise focuses on IT infrastructure, network, data center and IT security, as well as application management and telecommunications. In the course of our growth, we are looking for a Supporter Network Monitoring (m/d) Location Berlin

Ensuring network operation of a WAN Monitoring of telecommunications systems and devices (voice, IP, (WDM, PDH/SDH), servers, storages) (remote and status queries) Detection and detection of faults as incidents in the ticket system with assignment to the responsible departments Cooperation with various departments Verification and categorisation of an alarm and, where appropriate, initiation of technical escalation Accompanying a malfunction and responsible for coordinating the relevant bodies

Knowledge in handling ticket systems and experience in monitoring and troubleshooting Knowledge in the field of network and transmission technology readiness for shiftwork and good English skills Knowledge in telecommunications or communications technology would be advantageous

an exciting position with challenging tasks and projects within one of the largest IT corporate groups in Germany versatile training and further development possibilities independent work in a competent, motivated and constantly growing team latest technical equipment of our employees (w/m/d) To our Benefits