WALL-E Fleet GmbH | Germany | 81xxx, 80xxx München | Permanent position | Full time / Home office | Published since: 25.06.2026 on stepstone.de
Charging Operations Specialist (m/f/d)
WALL-E stands for e-mobility, which is worth it. We develop intelligent charging and energy solutions for companies so that electric vehicles can be charged easily and economically. With our platform, the WALL-E Charging Portal, we ensure reliable operation at almost 10,000 charging points. Behind each charging process there is a complex interaction of hardware, software, energy and communication. If one of these components fails, people need to understand the technical context, identify causes and quickly restore the charging mode. .
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Your tasks • Your profile • What we offer
From a distance, you analyze technical faults in the charging infrastructure using log files and communication data. Our AI-based diagnostic tools evaluate this data automatically and provide you with targeted information on the cause of error. You meet the right technical decisions and develop solutions to restore the stable charging mode as soon as possible. You coordinate on-site deployments of our technician team if a remote solution is not possible. You work closely with development, project management and hardware partners to eliminate recurring errors in a sustainable manner. You actively contribute to the further development of our processes, tools and knowledge base.
At least two years of experience in Technical Support, Technical Operations, Field Service or a comparable role Technical understanding of electrical systems, networks and communication protocols Ideally first experience with charging infrastructure and EV communication protocols (e.g. OCPP) – or great interest in e-mobility Analytical thinking and joy in understanding complex technical relationships A structured operation even if several disturbances occur simultaneously Very good German and good English skills
Your work ensures that thousands of electric vehicles can load reliably every day Plenty of design space, short decision-making paths and the confidence that you best know how your area works successfully Flexible working hours and home office Modern work equipment and regular team events
Location
 | WALL-E Fleet GmbH | |
| München | ||
| Germany |
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