Swecon Baumaschinen GmbH | Germany | 18xxx Rostock | Permanent position | Full time | Published since: 06.02.2026 on stepstone.de
Dispatcher for service technicians in customer service (m/f/d)
For our Service division we are now looking for a dispatcher (m/w/d) for our technical customer service at the Rostock site. OVERVIEW Swecon Baumaschinen GmbH, headquartered in North Rhine-Westphalia's ratings, has been the leading importer for premium construction machines of the Volvo Construction Equipment brand since 2003 and Ammann's dealer in Germany since 2023. At 19 locations, a large proportion of our 550 employees are employed in the fields of maintenance, repair and spare parts supply. In addition, we trade with the complete Volvo product range via excavators, wheel loaders, Dumper to the latest electrical construction machines and with Ammann road construction products, which include road finishers and heavy tandem rollers. Swecon also has a rental park with over 1,000 modern, high-quality machines and a wide range of used machines. The Swecon Group, with representations in Sweden, Germany and the Baltic, is part of the Swedish Lantmännen Group. We are committed to a working environment that promotes openness and respect, creating space for different perspectives, skills and talents – regardless of gender, age, ethnic origin, religion, disability or sexual orientation. We are convinced that a diverse working environment strengthens our creativity and innovative strength. .
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Your tasks • Your profile • What we offer
Disposition of service technicians Self-adoption and order processing First technical assistance and advice for corresponding fault messages from our customers Creation and pursuit of services Support for the sale of spare parts and services as well as in guarantee processing
Ideally technical experience as mechatronics technician in the field of construction machines/ agricultural machines/ NFZ/ KFZ As an alternative to this, commercial training with high technical affinity Knowledge of the disposition of external service technicians Sovereignty and communication strength as the first contact person for our customers Routined handling of MS-Office
Attractive remuneration with regular adjustments High employee and customer satisfaction Jobrad-Leasing Future-proof jobs 30 days off Wide range of training with own academy Various offers for health promotion Modern work equipment Top reviews and feedback for Swecon as an employer: Swecon regularly conducts anonymous employee surveys via an independent, external provider. Pleasant participation rates of over 90%, a high loyalty index and correspondingly many long-term employees underline our position as an attractive employer! This also certifies us the best known and most important evaluation portal for employers, kunu.com. By evaluating our employees and applicants, Swecon is one of the top 5% of more than 500,000 employers listed there in terms of working conditions, corporate culture, application process and other categories. .
Location
 | Swecon Baumaschinen GmbH | |
| 18146 Rostock | ||
| Germany |
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