Amprion GmbH | Germany | 44xxx Dortmund | Permanent position | Full time | Published since: 27.04.2026 on stepstone.de
IT-Provider Manager (m/f/d)
Amprion connects. Our transmission network transports electricity for 29 million people in an area from the North Sea to the Alps. A third of the German economic output is generated there. Our lines are lifelines of society. We keep our net stable and safe - and prepare the way for the energy transition: We build our network and work on new ideas for a climate-friendly, safe and efficient energy system. .
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Your tasks • Your profile • What we offer
In this position, the strategic and operational responsibility for managing the IT service providers of Amprion GmbH lies. The focus is on end-to-end performance, IT-side contractual compliance and the further development of the provider landscape – in close, targeted cooperation with the departments and internal IT teams. REQUIREMENTS overall technical responsibility for the control, development and governance of the internal and external IT providers including clear role, interface and escalation structures in cooperation with the participating areas Responsibility for the performance and quality of the IT operating services provided by providers, in particular in the fields of change, release, problem, configuration and capacity - in close coordination with the responsible teams Continuous development and optimization of the provider services along the Service Lifecycles through structured reviews, improvement measures as well as coordination of performance and releases leading definition, negotiation and control of service level agreements and service-related contractual components with national and international service providers - in close cooperation with internal purchasing - as well as monitoring and monitoring of compliance Building and developing a transparent provider and service controller using suitable KPIs, performance analyses, reviews and meaningful management reports
PROFIL successfully completed studies of computer science, business informatics or a comparable course of study well-founded professional experience in provider management as well as very good knowledge of common ITSM frameworks (e.g. ITIL) and in the control of complex multi-provider setups Ability to strategically control providers and implement decisions in a sustainable manner pronounced analytical strength, negotiation skills and solution-oriented operation in dealing with internal stakeholders and external service providers high communication capability, constructive handling of different interests, strong team orientation and a self-responsible, structured and result-oriented operation
flexible work 38 hours a week 30 days Development Family & profession Sports & Health Christmas money Amprion harvest
Contact
 | Amprion GmbH | |
| 44263 Dortmund | ||
| Germany | ||
| show e-mail |
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