01st / 2nd Level Supporter Region West - Homeoffice/Außendienst #0220 (m/f/d)
GBA Gesellschaft für Bioanalytik mbH | Germany | Deutschland gesamt Gelsenkirchen, Herten, Mönchengladbach, Würselen, Home-Office | Permanent position | Full time / Home office | Published since: 04.03.2026 on stepstone.de

1st / 2nd Level Supporter Region West - Homeoffice/Außendienst #0220 (m/f/d)

Branch: Humanities Branch: Humanities


The GBA Group is an international life science service company with a wide range of analytical, logistical and specialist services in the fields of pharmaceuticals, medical products, cosmetics, chemicals, food, drinking water and the environment. The range of services includes laboratory analysis, data management, special logistical services in the field of clinical trials, as well as advice from private companies and public institutions related to their research, product development, market development and consumer protection activities. Our team chemistry is characterised by cohesion and fun at work. We know that our successes are rooted in the team of our employees. That is why we offer each individual the opportunity to grow and promote specialist and executives. We always create new opportunities, prospects and opportunities. We continue to grow in mutual support.

teamchemistry #science pity #common #jointheteam

To strengthen our IT team in the location management in the region of West (Gelsenkirchen/Herten/Mönchengladbach/Würselen) we are looking for you as soon as possible 1st / 2nd Level Supporter (m/w/d) Region West - Homeoffice

Your tasks • Your profile • What we offer

On-site support at our locations in the West region in the course of the ticket lifecycles Support of the team in the IT hotline

Creation, adaptation and appointment of user accounts in different systems Active Directory, Exchange and Phone System Care and Administration Control of the entire asset management lifecycle (creation, exchange, disposal) Implementation of standard installations of endpoints including data and application migration or -Backup Technical fault analysis and troubleshooting on PCs, multifunction printers, smartphones, tablets and in the network environment Support of the IT team in documentation and participation in projects

You have a successfully completed vocational training and have several years of experience in the IT environment, ideally in IT support. You have a well-founded knowledge of hardware components as well as the client- and server-side connection of peripheral devices and are sure to use smartphones and tablets. You work service-oriented, structured and carefully and bring a strong team skills. You are ready to maintain our locations in the West region and have a valid passenger car license. You can control common office applications safely and have experience in handling ticket systems, ideally Matrix42. You have good knowledge of German in word and writing.

You become part of a highly motivated team in a dynamically growing group of companies. In our future-oriented industry, demanding tasks, projects and regular team events await you. You will be provided with a company car that you can use privately. The best possible start with us is possible with our systematic integration at the IT site Hamburg-Harburg With us you have the possibility to work mobile or home office up to 5 days/week. With us you receive a mobility grant and the possibility to lease a bicycle via ''my service bike''. You benefit from ''Corporate Benefits'', a portal with various employee benefits. We also offer you an occupational pension scheme. .

Location

ava GBA Gesellschaft für Bioanalytik mbH
Gelsenkirchen, Herten, Mönchengladbach, Würselen, Home-Office
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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