Front Office Agent (m/f/d)

GCH Hotel Group is one of the leading hotel management companies in Germany. Located in Berlin, the hotel group has around 50 hotels in Germany and Austria. The Best Western Hotel Achim Bremen is one of the hotels in our group. The 3-star Best Western Hotel Achim Bremen is located about 20 minutes from downtown Bremen. It has 115 hotel rooms for double or triple occupancy, a breakfast restaurant, a beautiful summer terrace and guest parking directly at the house. Due to its proximity to sites of renowned companies such as Daimler and Siemens, the Best Western Hotel Achim Bremen is particularly popular with business travellers. The meeting rooms at our conference hotel are perfect for professional meetings, seminars, conferences and conferences. The 2 flexible meeting rooms can accommodate up to 10 people.

Type of employment: Full time

Be the host: The front office is the first stop for our guests. You fill it with life and make sure the guests feel comfortable and like to come back. Guest care: You take our guests professionally and cordially in reception, attend them throughout the stay and agree to them. Administrative activities: You take over all the tasks arising at the reception, such as the telephone service, booking acceptance and processing (outside the opening hours of the reservation office), post acceptance, wake up calls etc.

Complete training in the hotel industry or comparatively first experience at the reception (adults with professional experience) Joy in dealing with guests Opera skills are desirable (but no requirement) Friendly appearance and a well-kept appearance Self-employed and organised work, team spirit Very good knowledge of German and English