Senior Product Service Engineer / Event Technology Master (m/f/d)

You analyze complex bug images and take over 3rd level support in global product service (Incident Management) Recurring problems in the field you identify systematically and advance their sustainable solution You coordinate the implementation of problem and change measures jointly with R&D and quality assurance If necessary, you will carry out complex repairs and deep error analyses You support the world-wide service network as a technical partner (m/w/d) with demanding questions Measurement methods, processes and technical standards will be developed in the service You secure and support knowledge transfer in training, documentation and knowledge content

You will have a complete degree in the field of electrical engineering, tracking technology, audio technology or a comparable qualification or a technical engineer/informatics engineer with several years of professional experience You have several years of experience in the technical service, support or engineering of complex products and provide ideal experience in knowledge transfer and knowledge transfer You are analysing technical problems and conducting sustainable solutions. Results with measurement technology or test systems and methods from the ITIL environment or problem management are desirable You are sure to work at cutting points for R&D, quality and inter­nal service operations and are ideally already in an inter­national service network You think systematically and have a good understanding of procedures, Causes Analysis and Error Images You communicate clearly, solution-oriented and do not lose the overview even in complex situations You can speak German and English safely in word and writing

Sound that goes under the skin. Memories that stay. d&b audiotechnik supports unusual locations, producers, musicians and artists to ring their creativity and inspire their audience. Whether goose bumps in the stadium or exceptional concert experience. From Wacken Open Air to Frankfurt Opera – as a market-leading audio technology company, we combine technical excellence ''Made in Germany'' with maximum freedom of design. Whether on stage or rather backstage: become part of our crew. This is your moment. The “we” indicates the sound. Our success is based on performance-oriented cooperation. To people who share their knowledge, accept acceptance and make each other better. Whether we meet at our headquarters in Backnang or digitally by video conference from Paris to Beijing: Our team spirit is unmistakable. For many employees are proud of our characteristic d&b hoodies. You will become part of an environment that demands and supports you: with clear structures, dedicated teams and leadership that gives you space to develop effect. This creates a culture in which success is created by interaction. And in which you can grow – both professionally and personally. We stand for equality of opportunity and diversity and are looking forward to all people's experiences, including gender, age, origin, disability, religion or sexual identity. In the case of the same suitability, severely disabled people are particularly taken into account. .