ABUS August Bremicker Söhne KG | Germany | 58xxx Wetter (Ruhr) | Permanent position | Full time | Published since: 05.06.2026 on stepstone.de
Employee (m/f) Customer Service Center / After Sales
Since 1924, ABUS has been one of the world's leading quality manufacturers for safety products as a family-run company. The main proof of innovative power and entrepreneurship: the development from the hang castle manufacturer to the world brand for security solutions. ABUS offers high-quality branded products for home and on-going with its corporate areas of home security, mobile security and object security. ABUS employs about 4,000 people at five German locations and more than 20 offices in Europe, the USA, Latin America and Asia. We are looking for an employee (m/w) in the customer service Mobile Security. As an employee (m/w) in the Customer Service Center Mobile Security you are our first contact person (m/w) for customers with product-related questions and can represent the brand ABUS in an excellent way at this point. .
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Your tasks • Your profile • What we offer
Processing of inquiries from our retail and end customers by phone, email or social media platform Technical support and advice on questions about mobile security products External and internal contact function for specialist retailers, end- and e-commerce customers, for sales services and sales services as well as for our subsidiaries abroad Processing of complaints including technical examination and independent assessment of the products concerned Participation in national trade fairs and customer events Preparation of evaluations, documentation and reports
Successfully completed commercial or technical vocational training At least 1 year professional experience optimally in the field of customer service Affinity for mobile safety products, such as bicycle helmets and locks for bikes and motorcycles Sovereignty and experience in dealing with customers and ability to identify and solve problems Teamability and flexibility Self-working and high level of service awareness Funded knowledge in the current MS Office applications Very good knowledge of German and English in word and writing
At ABUS you will meet a motivated team with a friendly, collegial atmosphere. Honesty, identification with our products and personal contact shape our cooperation. In addition to a challenging task in a future-oriented company, you will find the opportunity for personal further development. We offer you an unlimited working relationship in full time at our headquarters in Wetter an der Ruhr. .
Location
 | ABUS August Bremicker Söhne KG | |
| 58300 Wetter (Ruhr) | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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