Teamleiter River Cruise – Commercial Management (m/f/d)

Team management & organisational development Professional and disciplinary leadership of the River Cruise team at the Cologne and Frankfurt locations. Contact person for technical questions, challenges and escalations within the team. Regular feedback, development and target discussions as well as promotion of the personal and professional development of employees. Priority of tasks and ensuring efficient cooperation between the teams. Introduction and further development of modern leadership and organizational instruments (e.g. RACI Matrix, KPI dashboards, role and responsibility models). Continuous optimisation of processes and cross-disciplinary cooperation Commercial management Responsibility for budget planning, forecasts and business development. Controlling tenders (RFPs/Bids) and developing competitive offers. Analysis of prices, margins and profitability and derivation of appropriate measures. Guide strategic price, contract and contract negotiations. Control and further development of supplier management as well as evaluation of economic potentials and risks. Support the management in strategic decisions and business cases.

Key Account Management Strategic contact for international river cruise shipping companies at management and decision-making level. Construction and maintenance of long-term customer relationships. Implementation of annual discussions, contract negotiations and business reviews. Development of new business opportunities together with our customers. Representation of our company at customer meetings, trade fairs and industry events.

Product & Supplier Management Incorporation into our Europe-wide River Cruise product portfolio and continuous development of our offer. Identification of new tourist services, destinations and business opportunities. Assessment of existing and new service providers in terms of quality, cost-effectiveness and strategic relevance. Negotiation and optimization of purchasing conditions together with our partners. Ensuring a competitive, economic and high-quality product portfolio.

Multiannual leadership experience in tourism, ideally in the areas of cruise, travel event, destination management, DMC or hospitality. Experience in the professional and disciplinary leadership of teams and in the further development of employees. Multiannual experience in key account management with international B2B customers (e.g. shipping companies, tour operators or service providers), incl. independent management of annual discussions and contract negotiations in the six- to seven-digit sales range. Experience in managing commercial topics such as budget planning, costing, tendering, offer management and profitability. Experience in the development and implementation of growth strategies for a business or product area, including budget responsibility and KPI-based success measurement. detectable experience in price, contract and contract negotiations with tourist service providers or comparable business partners. Entrepreneurial thinking as well as a pronounced sense of quality, economics and customer needs. Experience in the introduction or further development of organisational and process structures (e.g. RACI matrix, KPI systems, role models and responsibility models or comparable methods). German and English knowledge (at least C1) in word and writing. Travel readiness within Europe (Richtwert: ca. 20–30 % of working time, e.g. for customer appointments, trade fairs, accommodation of destinations)

A responsible leadership position with great design playroom and the ability to actively develop our River Cruise business area. Direct cooperation with management and short decision-making in an international business environment. A dedicated team with flat hierarchies and an open, value-adding corporate culture. Plenty of space for ideas, entrepreneurship and the sustainable development of processes, products and structures. Individual training and development opportunities – professional and personal. A 38.5-hour week and a fair and transparent overtime control. Public transport assistance. Optionally an Urban Sports Club membership or a shopping card charged monthly with €50. Occupational pensions about our Time Change future client. Grant to the Kita costs for parents. The possibility to take special leave or a Sabbatical. Discounted holiday and leisure offers as well as attractive discounts via our employee shop. .