sysmedo GmbH | Germany | 34xxx Kassel | Permanent position | Part time - flexible / Full time | Published since: 18.02.2026 on stepstone.de
1st level support staff and helpdesk (m/f/d)
sysmedo stands for modern healthcare IT. In a growing digitalization market, we support our customers comprehensively and reliably – from the first idea to the smooth operation. Therefore, we work under the motto: “We take care of your IT so that you can concentrate on the treatment of your patients” For further development of our team, we are looking at the next possible time: Support staff 1st-Level and Helpdesk (m/w/d) in full time or part time
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Supporting our customers via phone and email for technical questions about our industry software MEDICAL OFFICE Recording, prioritization and classification of incoming support requests Direct support of users, also by remote access Cooperation with 2nd level support in complex technical problems Monitoring and monitoring of customer systems for early fault detection Care and continuous updating of customer documentation
You have a strong communication talent and get users – especially doctors and medical professionals – friendly and comprehensible where You stand with their request Readiness to learn: You think quickly into our ever-growing software and hardware solution You can prioritize support queries, recognize emergency cases immediately and make sure You are processed first You work reliably and structured, even with fluctuating work Self-motivated and self-motivated work of course is for you You bring experience in first-level support in an entrepreneurial environment We are looking for a contact that feels comfortable to help other people, also the challenging characters, in their daily work
A future-oriented workplace in the most dynamic department of an expanding company 4-day week Very good collegial operating climate The possibility to shape your own workplace Self-responsible work A comprehensive introduction Regular exchange talks that help you clearly define and successfully implement your personal goals A good solid salary with success in the results of your department Free drinks Occupational pension Additional occupational health insurance gymnastics Job ticket
Location
 | sysmedo GmbH | |
| Kassel | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad