Commercial Employee (f/m/d) Customer Service

Welcome to Rhenus! The Rhenus Group is one of the leading global logistics service providers. Along the entire supply chain, we offer tailor-made solutions for companies from different industries. From multimodal transport to perfect storage, from smooth customs to innovative added value services: We are always at the heart of time and at the side of our customers.

In your activity, you are responsible for processing customer requests by phone or e-mail from our customers.

You are competently available to our customers from consulting to order processing and are responding to their wishes and needs.

In addition, you are responsible for the maintenance of the master data in our ERP system and thus ensure the smooth handling of our service.

Finally, you also take the complaint processing.

You have successfully completed a commercial training or a comparable qualification.

For you, our customers and service-oriented actions are the focus of your daily work.

One of your personal strengths is that you can organize your work environment independently and accurately.

As a communicative and customer-oriented team player, you score with an independent and structured way of working.

Even in stressful situations, you keep calm and perform the tasks.

A secure handling of MS Office programs complete your profile.

You can look forward to Continuous training: develop your skills and expand your expertise with our professional training programs. Great team: They are the people who make the difference - and with us you become part of a great team. Flat hierarchies: Thanks to our slender organizational structure, you can go directly into exchange with the decision-makers. Space for Innovation: Turn your ideas into an environment that promotes creativity and empowers you to make changes. Strong connection: learning, growing and being successful - and all in one Environment that feels like a family and in which one supports one another. Company bike: Do you love a sporty ride to work? Stay fit and drive with your Job bike to work. JOBV1_EN