ALH Gruppe | Germany | 61xxx Oberursel bei Frankfurt am Main | Permanent position | Full time / Home office | Published since: 27.05.2026 on stepstone.de
Group Leader * Customer Service – Company Pension Scheme (bAV) (m/f/d)
The ALH Group is one of the major insurance and financial services companies in Germany. Around 3,000 employees form the foundation for our success and provide first-class service, individual advice and the long-term satisfaction of our customers. In the ALH Group, we attach great importance to providing our customers and intermediaries with the best possible service. We are looking for a group management to strengthen the company's central occupational pension system, which ensures service quality and customer satisfaction in the sense of our corporate objectives with a willingness to design and commitment. The office is located in Oberursel near Frankfurt am Main. .
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Your tasks • Your profile • What we offer
Collaborative leadership and promotion of staff in the customer service of the bAV as well as in the management of ALH and foreign support funds Planning, control and prioritization of tasks within the team – including personnel and budget planning for your area of responsibility Negotiation and design of framework agreements and agreements with important customers, brokers and associations (including in English) Implementation and success control of initiatives to implement the inventory business Answering and clarifying BaFin requests and board complaints Editing complex concerns and difficult special cases – always with a view to positive decision-making with customers, brokers and internal stakeholders
Complete study of the business economy with a focus on human resources management or insurance a commercial training in the personnel or insurance field Long-term professional experience and sound expertise in the field of bAV Experience in project and team management and the ability to promote and develop employees Ability to shape and accompany transformation processes Modern, team-oriented leadership style with exceptional negotiating skills, conflictability and high decision-making and enforcement power – also in changing management functions Analytical approach, creativity in solving problems German and good foreign language skills – e.g. in English and/or French
Attractive remuneration: Fourteen monthly salaries from the 2nd year of service Flexible working time: 38-hour week with sliding time and hybrid working More leisure time: 30 holidays – additionally free on 24.12. and 31.12. Healthy & mobile: Wellhub, JobRad, Jobticket grant and occupational health insurance Financial Extras: operating pension, asset-effective services, corporate benefits, house rates on our products etc. Continuing: Individual continuing and continuing training Perfect entry: Structured integration as well as independent and varied activities Working environment: Business restaurant, sports hall and free parking
Location
 | ALH Gruppe | |
| 61440 Oberursel bei Frankfurt am Main | ||
| Germany |
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