Head of Department Property Damage (all genders)

12,000 guardian angels • 330 professions • 5 locations • 33 nationalities • 5.000.000 customers As a provincial group, we are insurers and employers of the region with social responsibility. With 12,000 employees, we enthuse our customers in various professional groups: with certainty and reliability. Whether in our directors in Münster, Düsseldorf, Hamburg, Kiel and Detmold or on site in the 1,300 agencies: we have infinitely many perspectives!

This will be your tasks They are responsible for the management and development of employees in the sense of the guidelines and principles applicable at the sites for cooperation and leadership. In addition, you will ensure the individual (personal and professional) further development of the employees:inside. You act as a professional contact person:in for the employees, you are responsible for the damages from the property insurance sector of your area. Planning, coordination and controlling all department tasks is an important part of your activities. They bear the responsibility for customer and sales-oriented active damage management of business incidents as part of the service level. In doing so, organize and manage the cooperation of your own department with other units of the area of damage. They maintain close contact with our sales partners: internal interfaces, such as housing and the damage staff areas, and also negotiate with our customers: inside.

This will bring you Completed training merchants for insurance and financial facilities or comparable training, as far as possible with further training to the insurance specialist:in, alternatively a study corresponding to the technical tasks Joy in dealing with people, sovereign and self-confidence as well as team skills. Embossed communication and coaching skills as well as empathy and a high level of problem-solving competence. Precise knowledge of typical insurance concepts in the fields of private customers and good knowledge in the field of housing are desirable Experiences and deepened knowledge in the material damage processing are advantageous Strong process thinking, reliability, independent, systematic and structured work, as well as organizational talent High target orientation, decision-making and enforcement capabilities as well as conflict and critique.

We offer you Flexible working hours and actively lived work-life balance • Time recording and the possibility to convert pay into leisure • Free lunch in your own business restaurant and coffee lounge • Home office • Childcare • Innovative health management • various sports offerings • diverse training opportunities • Occupational retirement and attractive special payments • JobTicket & JobRad