Technical Customer Service - Focus on Folding Carton Board (m/f/d)

Central interface function between customer, packaging development, production, product development and sales with focus on folding box Technical advice for folding carton and carton customers as well as technical support along the entire value chain Processing and coordination of complaints in the field of folding cartons including root analysis and action tracking Implementation of on-site services both internally in the factory and externally in folding box and carton customers Ensuring quality through implementation, evaluation and documentation in the focus of folding boxes Support and support of printing tests in the field of cardboard Creation, maintenance and tracking of technical documentation, test reports and process descriptions

Finded knowledge in the production of folding cartons (printing, punching, gluing, finishing) and in the packaging process High presence at the Emskirchen site as the first contact person and regular deployments in the Mayen and Annweiler carton works Impressed readiness for customer visits and flexibility in short-term operations on site Good English knowledge of word and writing Very good communication skills for the comprehensible communication of technical content, also to non-technical contact persons Solution-oriented operation with a high level of innovation and continuous improvement

30 days holiday, above average salary, including holiday and Christmas money as well as asset-effective services Individual support and diverse training opportunities Industrial accident insurance Health care and service leasing Beneficiary contribution in many gyms Qualified integration in a future-oriented and technically innovative environment A pleasant, valuable operating climate in a family business