Customer Service Specialist Export * (m/f/d)

We make it impossible. For at SCHOTT we know that joint responsibility, experience and close collaboration bring groundbreaking solutions. As a global group for material technology, we find new ways to shape a better future - for our partner companies, our customers and our employees.

About us SCHOTT Tubing offers tailor-made products and services for international growth markets such as pharmacy, electronics and industrial and environmental technology. With a production capacity of around 230,000 tons and production sites in Europe, South America and Asia, SCHOTT Tubing is one of the world's leading manufacturers of glass tubes, rods and profiles. Do you also keep an overview of international customer requests, complex orders and different requirements? Then you will become part of our team and together with us create a professional and service-oriented customer journey for our international customers. Your duties Independent care and advice of our national and international customers throughout the entire order process Creating and tracking offers and ensuring smooth order processing Close cooperation with internal departments such as production, development, logistics and sales to clarify technical and commercial issues Ensuring the timely delivery process taking into account export-relevant regulations and international trading conditions Processing and coordination of complaints and development of customer-oriented solutions Active participation in the optimization of processes, master data and customer information in SAP and CRM systems Your profile Successfully completed commercial training, ideally focusing on export, foreign trade or a comparable qualification Multiannual professional experience in customer service, sales service or international order processing Good knowledge of export business as well as handling international delivery and payment conditions Secure handling of SAP as well as common MS Office applications knowledge of German and English in word and writing; other foreign languages are advantageous Embossed customer orientation, communication strength as well as a structured and self-responsive manner Your Benefit As open as SCHOTT is for your further development, our offer of additional benefits is as extensive. From active health management, flexible working hours, to occupational retirement, everything tailored to your goals and needs. Discover a special corporate culture where all people have the chance to develop.

At SCHOTT you can expect a unique corporate culture in which humanity, diversity and inclusiveness are raised. Because we know: motivated and committed employees are a prerequisite for the success of our company. education and training; Income pensions paid; Exclusive benefits for employees/ discounts; Holistic occupational health management Your personal contact You can expect both interesting and challenging tasks in fields that influence our future as well as a motivated and nice team. Do you want to be successful with us? Then send us your application to: SCHOTT AG, Human Resources, Natalina Klein

• At SCHOTT your personality counts - not gender, identity or origin.

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