Technician (m/w/d) in electronic product support

YAMAHA Music Europe GmbH is one of the world's leading manufacturers of musical instruments and hi-fi components. At our location in Rellingen near Hamburg, our European headquarters is located with around 300 employees currently working for both local and European sales for the various product groups and for the central functions. In addition, about 500 employees are in our sales offices, such as France, Italy, Spain, Scandinavia and the United Kingdom. To strengthen the Customer Service and Support & Quality Assurance department at our Rellingen headquarters, we are looking for the next possible date

Projektleiter (m/w/d)

Telephone and written customer support in technical hardware support incl. Error analysis and repair support Collection of all relevant customer operations in the CRM system Technical contact for the service station network as well as support in the operator support at representation Processing of special technical cases, including repair, error evaluation, B-ware processing, hardware modifications and credit checks Monitoring and securing product quality with reporting to YAMAHA Japan Working with the European Expert Team and active participation in process optimization, consulting quality and customer satisfaction Implementation of technical training and seminars and support for sales at trade fairs Identification and designation of product improvements from customer perspective

Completed technical training or studies (electronics/electronics) Projektleiter (m/w/d) (optional for devices and systems) Negotiating Business-English Good communication capability Knowledge in handling MS-Office products Presentation and training experience Responsibility and team spirit Ready to travel and ideally passenger car tickets Interest in music, home cinema and musical instruments Experience in the handling of test and measurement technology (oscilloscope, multimeter) Account Manager (m/w/d) Knowledge of Wi-Fi6, DHCP, DNS, PING

an internationally active company that is characterized by sustainable action for the environment, customers (m/w/d) and employees a competitive, attractive product range an international, dedicated team with team spirit Compatibility of work and private life through a 38.5-hour week, our sliding time model and the possibility of mobile work 30 days holiday a year a collective, fair remuneration incl. Christmas and holiday money plus performance-based bonus payments Possibility of occupational pension provision Grant to the HVVProfiTicket for public transport daily selection of fresh lunches, awarded by Yamaha individual training opportunities JOBV1_EN