Market Communication Clerk

Responsible winding and running of the network access electricity and gas according to Procedure Directive and organisational instruction as well as customer/supplier exchange processes according to the provisions of the BNetzA Processing of market communication in EDIFACT data exchange Bilateral and eventual clarification with the participating market partners (e.g. suppliers, measuring station operators) in the cases, complaints and queries arising in the implementation of the business processes according to GPKE and GeLi Gas Cooperation and communication with different stakeholders Checking and processing of complaints from electronically sent shipping documents and network charges (INVOIC) Maintenance of master data Participation in the further development and optimization of process processes

with your completed training to the specialist or comparable qualification as well as industry-specific professional experience if you want to work independently and also on the team questions and develop feasible solutions by your pronounced target-group-oriented communication strength if you can quickly take up extensive facts and relationships, evaluate them neutrally and represent them in a targeted manner if you are interested in a variety of tasks and want to get a good overview of the energy industry

Simply live better: Work-Life-Balance 39 hours weekly working time Flexible working hours and a work-life balance 30 days holiday, additionally free on Christmas and New Year's Eve, if these days fall to a weekday working day Uncomplicated application for 10 additional unpaid holiday days Close to downtown location and good ÖPNV connection You and your family Company's own kita with the focus ''art, culture and movement'' offers space for 20 children annually from 4 months Parent-child office with fully equipped workstation and child-friendly seating and games On top: monetary add-ons A strong basis: Our collective agreement TV-V Strongly favoured company or Germany ticket Energy prices on electricity and gas contracts Full-time pension financed by the employer Financial support for health services Special payment in the form of a 13th Pay as Christmas money Cycling leasing about us as an employer Fair performance-oriented remuneration with development possibilities Air up? We promote you! Internal development programme for potential carriers Cross-Mentoring Program with Dortmund cooperation company Financial support for a continuation or promotional measure With fun here: Team promotion Annual operational grant to a team event or trip Annual employee festival Your health Wide range of sports courses and business sports groups Canteen with varied meals and drinks Annual Health Day and Medical Check-Up's Joint hiking tours Massage chair for small time in between Social and addictive counselling Free use of an online platform with extensive events, training, coaching, wellbeing and personal advice