Senior Process & Governance Analyst International Programmes

Lead strategic initiatives to design and implement a comprehensive governance framework for international insurance programmes, ensuring alignment with global standards and regulatory requirements across multiple jurisdictions Develop and refine the strategic concept for international product offerings in collaboration with lines of business, including governance structures, operational models, and training strategies to support scalability and excellence Drive process optimization and harmonisation international insurance workflows (policy issuance, claims handling, premium calculation, compliance), ensuring efficiency, consistency, and customer-centric solutions Collaborate with senior stakeholders underwriting, compliance, and IT to define and document end-to-end processes, integrating best practices and digital tools for enhanced effectiveness Establish governance guidelines and control mechanisms to monitor adherence to global standards, mitigate risks, and ensure quality delivery of international programmes Design advanced training programs for internal teams, fostering knowledge transfer and adoption of optimized processes and governance principles Lead cross-functional workshops and change management initiatives, advising on organizational transformation strategies and supporting the implementation of automation and digitalization solutions Provide strategic insights and performance analysis through data-driven evaluations of process efficiency, compliance metrics, and governance effectiveness, recommending improvements to senior leadership Act as a subject matter expert for international insurance programs, representing the organization in global forums and contributing to thought leadership on governance and process excellence

Bachelor's or Master's degree in Business Administration, Insurance, Risk Management, or a related field Advanced certifications in Business Process Management (BPM), Governance, or Insurance Management highly desirable experience in process management and governance within the insurance industry, with a strong focus on international programmes and multinational Deep understanding of international insurance operations, compliance, and regulatory frameworks across multiple jurisdictions Proven track record in developing governance frameworks, strategic concepts, and training programmes for global insurance networks Strong leadership in process improvement, change management, and digital transformation initiatives Advanced analytical and strategic thinking capabilities, with proficiency in process modelling and data visualization tools Excellent communication and stakeholder management skills, distract to influence and collaborate at all organizational levels Open mindset towards innovation and emerging technologies, with a passion for driving customer value through digital solutions Professional fluency in English (written and spoken); additional languages are an asset We know that nobody is perfect and not all career paths are not. Apply now – even if you don't meet all requirements!

Flexible working hours Flextime arrangements and flexible working time models allow for a perfect work-life balance – however it suits you. Health management Stay healthy with us – thanks to assumption, a wide variety of sports and various partnerships. Mobile working Whether from home or on the road – our mobile working model (up to 60% mobile) offers you more freedom and independence. Further training We satisfy your thirst for knowledge – for example with further training, subject-specific seminars or work and study programmes. .