Account Manager – Field Service in Public Transport (m/w/d)

As a key account manager in the ÖPNV (m/w/d), you set the course for a successful sales process. You navigate complex alerts and customer requests that help us drive innovative solutions for our customers and optimize processes in public transport! As a provider of efficient planning and disposition solutions, INIT Mobility Software Solutions GmbH supports transport companies around the world in the efficient handling of their operating processes around the planning of timetables, processes and services as well as in the disposition of drivers. Shaping the Future of Mobility – together! Together, we are making an important contribution to the future of mobility and shaping the public transport of people tomorrow. Sounds interesting? Learn more on our homepage. Account Manager (m/w/d) INIT Mobility Software Solutions GmbH, Karlsruhe and Hamburg

You enter our customers in Account Management and develop long-term customer relationships You identify cross-selling potentials for our solutions in terms of driving, circulation and service planning, as well as personnel and vehicle disposition, and with tailor-made solutions to increase sales and customer satisfaction In addition, you will focus on our customers in the after-sales business and thus ensure a high customer satisfaction You take proactive measures to increase sales and establish a strong customer retention through regular customer visits and Jour-Fix appointments You support our customers in continuous structuring to optimally adapt the care You regularly agree with technical consulting and reflect the needs of our customers and market trends

You draw your attention through your structured, targeted and methodological work You value to acquire and document new knowledge – whether technical, technical or sales Even in long decision-making processes, you remain stubborn and do not lose sight of your goal You communicate safely and targeted in German and English with different stakeholders, other languages are of advantage You are interested in complex IT systems, processes and challenges in the ÖPNV and various organizational structures and can communicate them in a comprehensible manner At best, you have knowledge of public procurement and procurement law You have fun being regularly on (inter)national missions

Flexible working hours and option ''Mobile Office'' 30 days holiday and possibility to 5 additional days ''Flexi holiday'' Additional financial services for, inter alia, travel costs and childcare Current smartphone (Android/iOS) for professional and private use