Fricke Finance & Legal GbR | Germany | 50xxx, 51xxx Köln | Permanent position | Full time / Home office | Published since: 23.02.2026 on stepstone.de
Senior Claims Manager Personal Insurance (m/f/d)
Our client is a specialized assekuradeur with clear professional positioning and real decision-making competence. For more than 20 years, the company has designed solutions for complex and exceptional risks in the fields of film, sport, event and other specialty segments and acts with far-reaching designers of well-known insurers. Short decision-making, entrepreneurial thinking and partnership cooperation are shaping the culture. We are now looking for a professionally versed personality as Senior Claims Manager (m/w/d) Personal Insurance at the Cologne site to strengthen the damage area and as a Sparring Partner for the Head of Claims.
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Your tasks • Your profile • What we offer
Treatment of damage: Own responsibility and precise handling of damage from the new plant to the correspondence of damage with experts, lawyers, intermediaries, claimants and trustees Administrative maintenance of operations: adjustment of damage bookings and monitoring of payment transactions and initiation and implementation of regressions Data collection: Reliable collection of damage data and compilation of statistics, contract and stock profitability, in order to keep damage management always efficient Full monitoring of the damage: close and trustworthy exchange with all relevant stakeholders, introduction of refurbishment measures and, if necessary, personal contact with the bodies involved Special Sparring Partner for the Head of Claims Further development of standards and processes Designing a tool for structured processing of mass damage
Successfully completed training to the insurance businessman/wife, merchant/wife for insurance and finance, insurance specialist/in or a legal or economic study or comparable qualification Relevant experience in the field of damage management for general liability, accident, life or health insurance Great interest in developing professionally in the fields of film, sports, event and special insurance Good knowledge of the English language in word and writing to act safely and sovereignly in the international context; another language of advantage Safe occurrence in the international damage environment Experiences in controlling external service providers are of advantage Good IT skills, whether Excel or Teams, as well as standard Microsoft Office programs, as well as a good understanding to work into specific administrative programs High team capability and willingness to use as well as pleasure in deepening knowledge and implementing it usefully in practice, taking into account the needs of customers A high degree of initiative and willingness to design
An attractive and efficient remuneration including 30 days of annual leave Working in an international environment Flexible working hours and two days home office weekly Additional benefits such as accident insurance and occupational pensions JobRad and Travel Cost Grants Mutual appreciation, open and respectful communication and a trusted leadership culture Personal and professional development possibilities
Location
![]() | Fricke Finance & Legal GbR | |
| Köln | ||
| Germany |
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