Business Consultant – Managed Services (m/w/d)

The most innovative software company in the region

Together with us, create innovative software for the future of banks and financial service providers. aixigo has the fastest API-based Wealth Management platform worldwide. Even in terms of mass suitability and flexibility, we do not have the best solutions.

Be part of our 25-year success story. We have smart heads, friendly characters and diverse tasks. Short paths and long-term cooperation are important to us – among ourselves and with our customers. A special spirit, appreciation and communication at eye level shape our actions – so we make the impossible possible!

You are a communicative organizational talent that understands how to respond to customer needs and how to shape internal processes? Do you have a binding and sympathetic appearance?

We then look for you as a Business Consultant – Managed Services (m/w/d) in the hybrid model for the locations Aachen, Hamburg, Berlin, Düsseldorf and Frankfurt.

We are happy to meet you! Your job – Your passion

In the field of customer support, you are responsible for managing maintenance, creating and maintaining Jira tickets and for training for users (m/w/d) Furthermore, you are responsible for quality assurance including complete detection of errors and test documentation using tools such as Postman, Fitnesse, Zephyr, etc. You support your developer colleagues by managing the Dailies, clarifying functional questions, organizing upcoming tickets and prioritizing and eliminating obstacles Internal communication between the departments involved as well as SLA management also belong to your tasks In addition, you are advising our customers (m/w/d) in terms of benefits and goals

You have a degree or similar qualification, for example in the fields of economics, engineering, STEM In addition, you can present (first) professional experience in the financial sector, advice or in the IT environment You convince by communication strength in German and English, work independently and are an absolute team player

Great design playroom and diverse possibilities for further development in a very trusting and value-adding environment The choice between different work models (office or hybrid) for flexible working hours, a working time account, overtime control and modern and ergonomically equipped jobs Most modern collaboration tools for efficient hybrid work (e.g. Stack Overflow for Teams) A family-friendly and relaxed atmosphere where ideas come together and are quickly implemented thanks to the flat hierarchy Unlimited employment contracts, occupational pensions, cafeteria, health promotions, dogs at work, plenty of and free parking, bicycle leasing, employee-PC program, mobile tire service, various events, package service, drinks, fresh fruit and vegetables, biscuits etc.!

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