Customer Service Representative for Bosch Smart Home (f/m/div.)

Do you want to turn your ideas into useful and meaningful technologies? Whether in the area of Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you improve the quality of life of people around the world. Welcome to Bosch. Bosch Service Solutions Magdeburg GmbH is looking forward to your application!

Type of employment: Unlimited Working time: Full time Place of work: Magdeburg You provide information about inquiries about products, prices and the ordering process about ''networking living''. You use the technical support, including the solution finding for error messages in our app. You provide telephone and written support in the installation of the individual components and support in 2nd level support in complex issues. You are responsible for problem identification, error analysis and problem solution by phone, chat and email.

Training: Ideally completed training with technical background (not necessarily necessary), technical affinity is desirable Personality: customer- and service-oriented, passion for new smartphone applications Experience and know-how: experience in service and support, enthusiasm for innovative technologies (smartphones, apps and intelligent networking) Languages: German at native language level, English skills desirable Working hours: Monday to Friday between 08:00 and 19:00, Saturday, between 09:00 and 17:00 More important than your training is your fire for the topics of “networked living” and your passion for modern technologies as well as pleasure in customer contact.

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. JOBV1_EN