Hermes Fulfilment GmbH | Germany | 32xxx Löhne | Permanent position | Full time / Home office | Published since: 21.01.2026 on stepstone.de
Operations Manager Retoure (m/f/d)
We stand up every day to give everything. We fulfill wishes by developing stock and return logistics for many different online retailers. We have millions of different articles in stock at our locations in Europe and North America. And are proud to be a fast and flexible partner between dealers and shipping companies. We deliver 500 million shipments to them every year. So we take care that all orders from smartphones, shoes and evening dresses to washing machine come quickly on their way. Our goal: by 2028 are one of the three largest B2C-Fulfilment service providers in Europe. For this we do our best – with team spirit, diversity, willingness to design and mindfulness. We also get everything from our processes with Robotics and AI. For our customers and for you.
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Your tasks • Your profile • What we offer
Management responsibility and further development of a team of about 40 employees Ensure and Taxes of all logistical processes with the aim of achieving the highest possible productivity while maintaining predetermined key figures and budgets Coordination, control and implementation of personnel planning in close cooperation with team leaders Participate in overarching projects and implementation of standards and lean management methods Cooperation with support teams such as HR, Controlling and Safety Identification and analysis of potential for improvement to optimize processes
Successfully completed commercial or technical vocational training Professional experience in the professional management of employees, ideally in the logistics environment and experience in contract logistics High customer and service orientation Strong communicative and analytical skills as well as safe and binding occurrence Willingness to work in the two-layer system role model for our employees, strong hands-on mentality, team skills and high level of responsibility and self-initiative Continuous querying of processes with the aim of optimizing them Routined user knowledge in MS Office
Exciting, responsible tasks in an industry with a perspective – that is, crisis-proof jobs. An esteeming corporate culture, flat hierarchies and respectful coexistence – so that you feel comfortable with us all around. A modern working environment and free spaces for your professional and personal development – best prospects for your career. A responsible employer looking at the diversity of people and the protection of the environment – for more diversity and sustainability. Advanced framework conditions such as flexible working hours and mobile work, as where the job is allowed – your professional and private goals remain in balance. Innovative projects on topics such as robotics, digitalization or AI – we will make you fit for the future. Attractive compensation options and many great goodies such as personal discounts at all Otto Group companies – let’s surprise you! !
Location
 | Hermes Fulfilment GmbH | |
| 32584 Löhne | ||
| Germany |
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