MEWA Textil-Service SE & CO. Management OHG | Germany | 55xxx, 65xxx Wiesbaden | Student job | Part time - flexible / Home office | Published since: 02.04.2026 on stepstone.de
Working Student Helpdesk – IT Operations & Solutions Department (m/f/d)
Since 1908, Mewa has been in full service as a family-run company for sustainable textile solutions. With more than 6,000 employees at 53 locations in Europe, we provide our customers with professional and protective clothing, cleaning cloths and other operating textiles. Our continuous growth from our own power, strong values and innovative solutions make us a secure and future-oriented employer – responsible to people and the environment. We are looking for a location in Wiesbaden
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Your tasks • Your profile • What we offer
Our users can rely on your conscientious support: Because you reliably process service requests in the ticket system (ServiceNow), such as the installation, deletion, relocations or name changes of users in systems such as AD, Azure, Exchange, SAP, CRM. Prioritize tickets according to urgency and processing time and take care of their quick solution. You take over communication with external service providers, for example for the telephone system and ensure smooth cooperation. The creation and maintenance of documentation in a knowledge base will guide you as carefully as your other tasks. Of course, you always keep internal procedures and work instructions.
You have knowledge of Active Directory, Azure, ServiceNow, Exchange, Windows 11 and Office 365. Their knowledge of German is excellent both oral and written. In addition, you are characterized by a structured and reliable operation, paired with communication strength and team spirit.
Family enterprises A pleasant, collegial working atmosphere in nice teams Remote Good compatibility of study and professional life Employee discount A wide range of employee benefits Final work Technical support and support in the final work
Location
 | MEWA Textil-Service SE & CO. Management OHG | |
| 65189 Wiesbaden | ||
| Germany |
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