Reservation Manager (m/f/d)

With your exceptional cordiality, your outstanding empathy and your compelling passion, you will become a Dorint ambassador and thus create enthusiasm for our guests and employees You take over the management of the reservation department As a team leader, you are the first contact person for your employees and responsible for the incorporation of new colleagues. To ensure a smooth reservation process, coordinate all procedures The responsibility for optimal utilization of the hotel is in your hands From online reservation to telephone reservation request, you can contact our guests directly Communication with the OTA's is done by you – this is to be monitored and evaluated Performing and auditing system standards is to be ensured by you at any time The responsibility for the entire sales & marketing activities lies with you - in the creation and development of these you show your expertise You are hosts of passion and create special moments and encounters – always!

After completed training in the hotel industry and several years of professional experience, you now want to climb the career ladder Ideally, you are already bringing first experience in leading a dynamic team with Due to your leadership skills, you can motivate, initiate and coordinate your employees and colleagues Communication strength distinguishes your personality and you burn for your profession and like to continue this passion during the training and further training of employees You have an affinity for administrative activities With EDV, ideal Opera and the usual MS Office programs you already know yourself well Communication in German and English with our international guests is one of your strengths Personal commitment, team spirit and a special organizational talent Their high level of empathy is reflected in the fact that You have a very good sense of the needs of our guests and employees. You have a high degree of flexibility and resilience, sense of responsibility, discretion, loyalty and enforcement

Unlimited employment contracts with collective agreement Family & Friends-Tarife and 50% F&B discount in all hotels Granting of occupational pensions with 25% Loyalty premiums and anniversary vouchers Regular team events Various Corporate Benefits Free Yoga Courses by Group Yoga Teachers Staff restaurant with full and free meals Digital time recording Free dental insurance Professional and personal training through an e-learning tool, as well as training on the job and live seminars Cooperation with Barceló Hotel Group: 25% discount on membership rates Free Gym and Schimbad