Customer Advisor in our Customer Center (m/w/d)

Welcome to the health insurance company - a strong community of many different people! We use our individual strengths to keep our insurers healthy and healthy. We develop and support each other on this path. Because for us: Better get on together.

AOK Sachsen-Anhalt is responsible for around 835,000 insured persons and 50,000 employers in 44 regional customer centres. With a market share of 41 percent and a contribution rate of 17.1 percent, it is the largest regional health insurance company in Saxony-Anhalt. Overview: Employer: AOK Sachsen-Anhalt Location: Sangerhausen Application deadline: 14.12.2025 Area of expertise: Customer service Department: Customer Service Department Type of employment: fixed for 18 months

You advise our customers during the opening hours on questions of performance, insurance and contribution law as well as general care. You make calls to customers and interested parties and process performance applications. With customer-oriented advice, you will gain new customers and recommendations.

You have successfully completed your training as a social security specialist, health care professional. Or you have pre-experiences from one activity with others Social security institutions. Cross-comers with experience in the commercial sector and interest as well as fun at a comprehensive customer consultation are also welcome. One of your biggest strengths is your communication skills. You have the pleasure of recognizing the needs of the customers and inspire your counterpart with your customer-oriented, convincing advice. You have a quick understanding and are ready to learn the various topics of customer advice.

We are an important employer in the healthcare sector and we jointly shape the health market. We give you responsible tasks in which you can actively contribute and implement yourself with ideas and suggestions for optimization. Within the area you will find structured workflows and a collegial work organisation. A need-oriented further development is also of course. We work extensively so that you can get to know your new area of responsibility and take over it competently. We attach great importance to ensuring that you are well and support your private and professional life. That is why we have regulated working hours and a flexible working time model with the possibility of mobile work. Your compensation is regulated within our collective agreement according to compensation group 7 BAT/AOK-New and is supplemented by our numerous social benefits. These include occupational pensions, asset-effective benefits, Christmas and holiday allowances. .