Area Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced operations network. Our centres are sometimes referred to as the ‘First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy delivery round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilitiesPromote a culture of safety and wellbeing Analysis and implementation corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work adjacent building and supporting a strong team culture Analysis performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processeA day in the lifeYou'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll maintain monitor and process efficiency. Your days will always include prioritising routine team management and daily operational tasks, along with other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

QUALIFICATIONS

• Experience leading and managing a team
• Experience working with multiple groups of stakeholders
• Bachelor's degree or above
• Fluency, both written and spoken, in two of the following languages: English, German, Arabic PREFERRED QUALIFICATIONS
• Experience with data analysis
• Experience in warehouse operations and logistics or equivalent
• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
• Current studies or a recently obtained Bachelor's or Master's degree in logistics, business administration/economics, engineering, or a comparable field of study

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