Next Kraftwerke GmbH | Germany | 50xxx, 51xxx Köln | Permanent position | Part time - flexible / Full time / Home office | Published since: 01.09.2026 on stepstone.de
Team Lead Technical Services (m/f/d)
Do you want the energy transition to progress faster and do you want to contribute to the transformation of our energy system? Then you are right with us! We operate one of the largest virtual power plants in Europe in which thousands of electricity producers, consumers and storage units are connected. With our team we are actively working on the implementation of a green electricity market in the future – at our location in the middle of Cologne-Ehrenfeld, in our European branches and, of course, in the home office. Team Lead Technical Support (w/m/d) In the Virtual Power Plant, thousands of electricity producers and power consumers are digitally connected. The power of the participants is bundled by networking. Numerous small plants at different locations can be controlled and coordinated by a central location. As Team Lead Technical Services in the Engineering and Technical Services (ETS) Unit, you take responsibility for our technical support and run a team of eight support staff. It ensures that technical challenges are solved quickly and sustainably and that our customers can reliably operate their plants at the virtual power plant. For this role we are looking for a leadership that develops people and at the same time understands and regulates complex technical relationships. You continuously develop our services and processes to improve service quality for our customers. .
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Your tasks • Your profile • What we offer
You have great pleasure in leading a team of eight technical support staff, promoting their continuous development and motivating them through your communication strength. Together with your team, you will ensure that customers are reliably supported in the connection and operation of their systems. You support technical questions, prioritise tasks and help solve complex problems. You ensure that new plants are successfully integrated into our virtual power plant. You recognize potential for improvement in our processes and implement them together with your team. You promote a culture of self-responsibility, cooperation and continuous learning.
You understand complex technical relationships and can arrange them, communicate them in a comprehensible manner and use them for sound decisions. You know how technical services, support processes or operating processes are successfully controlled and keeps track even in challenging situations. You develop people and create the framework conditions for your team to work independently, make good decisions and improve continuously. You create clarity in complex situations, bring different perspectives together and develop sustainable solutions together with customers, team and internal interfaces. You understand how reliable service is created and drive improvements that sustainably increase service quality and customer satisfaction. You have good knowledge of German and English for cooperation in an international environment.
Hybrid and flexible work incl. Home office equipment Comprehensive further development options such as language courses, coaching and training Jobrad and Deutschlandticket Sports offers such as Urban Sports Club, Yoga courses Regular Events: Summer Festival, Christmas Party, LAN-Party, After-Work Pizza & Drinks External support in finding kita places and other private and professional challenges
Location
 | Next Kraftwerke GmbH | |
| 50825 Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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