Junior Customer Advisor PKV Existing Customer Service (m/f/d)

Start now through as Junior Account Manager (m/w/d) in Private Health Insurance (PKV). CHECK24, Germany's leading comparison portal, is looking for a reinforcement in customer service for our existing customers. Right in the city centre of Hamburg – just minutes from the main railway station. At CHECK24 you benefit from a modern working environment where you can focus on your advice – supported by digital tools, smart processes and AI-based services. You enter our customers (m/w/d) around their health insurance contracts – without acquisition, with a focus on competent consulting and digital processes. Becoming a Junior Account Manager (m/w/d) at CHECK24 Comparative Portal für Krankenversicherungen GmbH.

Digital advice and support for existing customers: service-oriented support of our existing customers for private health insurance issues (PKV). No acquisition, but service: You take care of in-depth inquiries and make sure that our customers receive the best possible service and need-oriented advice on the existing contracts. Advice and conclusion: You support our customers in adjusting their existing health insurance. Process optimization: With design and improvement of internal processes in customer service.

You have a well-established commercial training (for example, as an insurance businesswoman, insurance professional or merchant for insurance and finance) You've just completed your training and you want to go straight through? Perfect. First experience in insurance is nice to have – but no need. We will learn you in a structured manner and make sure you get in your new role quickly. You convince by your safe appearance in the customer talk, especially on the phone, and have a reliable knowledge of German (min. C1) Motivation and digital affinity – ambition, commitment and openness for modern consulting tools complete your profile.

The best of two worlds: With us you will get the safety and stability of an established company – combined with the drive, speed and design space of a startup. We think in the long term and give you the opportunity to actively participate in processes and topics. Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass. There is no 08/15 - no cross-species and superficial customer advice: We are working intensively, enabling you to achieve steep career opportunities through continuous growth & individual development and training opportunities and make you an expert (m/w/d). Top equipment from day 1: A top equipped ergonomic workstation with powerful MacBook, additional screens and height adjustable work desk. Other individual equipment such as noise-cancelling headphones or ergonomic mouse? Of course you will. Growth, which is really possible: Our strong growth creates real opportunities to quickly take responsibility and develop yourself professionally and personally. Individual training and development opportunities as well as a broad training catalogue are available for this purpose. Food & Drinks go to the house: breakfast (selection at different types of cereals), lunch, fresh fruit and hot and cold drinks are available for free all week. In short, you need to take care of something – but not your food in the office. Easy & sustainable: Our central location allows you to easily reach us by public transport or by bicycle. You can benefit from a completely free Germany ticket or a promotion for your company bike rental. Balance that fits the working day: From Monday to Thursday we work together in the office, Fridays you can work on the mobile. There are 28 holiday days and the possibility to take up to 10 days unpaid holiday. CHECKito-Spirit / Teampirit, who is not set up: We work closely together, support each other and celebrate success together. Whether at lunch, kicking, after-work or at team and corporate events, we are looking for a relaxed environment with duz culture and without dress code. .