IT Application Specialist (m/f/d)

You maintain and manage commercial IT systems such as ERP, CRM and webshop solutions and ensure stable operation analyse, diagnose and troubleshoot faults and malfunctions in the supervised applications In close coordination with software manufacturers, departments and IT operations coordinate and accompany releases, updates and patches Analyze existing processes and interfaces between commercial systems and adjacent IT landscapes and continuously optimize In addition, create and maintain technical documentation, operating manuals and user instructions Together with the specialist areas, you will take up requirements, accompany new functionalities and carry out training and workshops for users

You have completed IT training or a comparable qualification with corresponding professional experience Experience in supporting commercial IT applications Finding knowledge in the analysis and optimization of business processes as well as in the configuration of interfaces Ideally, you have experience in dealing with databases such as MS SQL as well as basic knowledge in scripting or automation, e.g. with PowerShell or SQL A structured and solution-oriented operation and a sovereign communication with technical and non-technical contacts complete your profile Very good knowledge of German (C1), team skills, self-initiative as well as the joy of teaching knowledge and training

Sensual activity through cooperation in the digitization of the health system and the improvement of practice processes Future-proof workplace in a high-growth industry Individual training and development opportunities Hybrid working models and flexibility due to sliding time 30 days of vacation, overtime compensation by leisure Attractive package of health and social benefits (e.g. grant of screen work glasses, influenza vaccination, employer grant to private pension provision, fitness and health app and service bike) Crib and kindergarten grant Employee discounts at well-known brands Company and team events