Trainee Program Junior Customer Service Manager (m/w/d)

Elis is Europe's leading expert in textile services. More than 56,000 people at 440+ sites in 30 countries ensure that the textile supply concepts of approx. 400,000 customers around the world run like at the snoop. A brilliant performance of our employees who deserve our respect! In Germany and Austria, we provide our 45 locations, while from our head office in Hamburg we support our locations, our customers, e.g. from hospitality and gastronomy, healthcare and industry and trade, with a variety of rental textiles, so that they can work under the best conditions. This makes sense not only for our customers, but is also a sustainable business model at a steady growth rate!

An exciting journey awaits you as part of our two-year trainee program. You start in a dynamic and future-proof working environment and are intensively promoted from the outset. With our tailor-made “on-the-job” development program, we prepare you for a future leadership position. Benefit from a combination of practical experience, personal development and excellent perspective for your career at Elis. Overview of your trainee program First responsibility: As part of the trainee program, you take first responsibility in customer service and create a motivating and value-adding operating climate based on our Elis values. Customer support & process optimization: You help to optimize our service processes and ensure that our customers are handled as best as possible. You always keep an overview of important key figures. Responsibility & Overview: With your sense of responsibility, you make sure that all services work smoothly and that customer satisfaction is top priority. Training & development: You receive regular training and training to prepare yourself for your role as a future leadership. Interface management & cooperation: You work closely with the production, fleet and technology departments to ensure a smooth service for our customers.

Completed studies or comparable training: You have a Bachelor's or Master's degree in the fields of business management, logistics or a comparable discipline. Responsibility & leadership ambitions: You want to quickly take responsibility and grow into a leadership role – you are our leadership of tomorrow! First experiences in handling customers: You have already gained first experience in customer service, sales or logistics, for example as a working student or intern (m/w/d). Self-initiative & Learning: You are a dedicated personality with a lot of initiative and willingness to learn and strive for continuous further development. Flexibility & ready to move: You are flexible and willing to move for your career within Germany – this increases your chances of taking a leading role across Germany.

Future prospects: Your start with us means: exciting projects at the site, attractive payment and tailor-made preparation for a future leadership position

Occupational pension provision: location-related social and special benefits such as a subsidised occupational pension scheme

Company-Bike: Grant to the dream bike as part of our company bike program

Corporate Benefits: Employee recommendation program and employee discount for various actions

System-relevant and crisis-proof: Through our system-relevant service, we are also a safe employer in times of crisis

Company events: We celebrate our successes together with company events or monthly employee events, such as flame cake or pizza from the food truck

Teamwork: Lived teamwork with flat hierarchies as well as agile working and decision methods

Real support: The managers and professionals on site are there at any time even after the introduction – for personal and professional development there are also various measures on top

Trainee Program: We give you the tool for the future takeover of a leadership role and support you on your career path

Further development: Internal developments can be demonstrated by numerous examples and are of course also possible with new employees

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