Business Center Service Advice

The Kreissparkasse Böblingen is one of the 25 largest savings banks in Germany and is the leading financial service provider in the county of Böblingen. With over 1,200 employees in 13 consulting centers and 28 branches, we offer first-class service and customized solutions for our customers. The business center of the Kreissparkasse Böblingen stands for modern work, flexibility and an up-and-coming team that is constantly evolving. Since its founding, the Business Center has grown rapidly from 5 to 18 consultants and successfully takes care of business and business customers from various industries. With us you have the opportunity to dive directly into the company's customer business. Through the Business Center we offer you an ideal entry into the business community, with diverse opportunities for further development. Become part of our team and shape the future of the Kreissparkasse Böblingen!

What tasks you expect from us:

Manage service enquiries: You process service enquiries autonomously and efficiently, so that it is quickly completed and the customer is directly refurbished. Excellent service: They serve all commercial customer segments, support simple product closures and lead customers to our modern digital channels. If necessary, you can also arrange appointments for further consultations. The heart of the business center: As a central point of contact in the service consulting, you ensure that our customers are quickly and competently supported – Their accessibility significantly contributes to high customer satisfaction. Sales support: They identify potentials behind each request, initiate targeted measures and contribute to further business development. Frictionless handovers: If a request has to be further processed in the areas of corporate customers and corporate customers, coordinate the handover, agree appointments and make sure everything continues seamlessly. Technical support: You are the first contact person(s) for our online banking service (OBB) and are at your disposal for questions about platforms, apps and software solutions. Medialer Support: You support all digital access routes to the Sparkasse and ensure that they can be used easily – always at the pulse of digital time!

Which skills you will bring:

Qualification: You have a completed training to /for the bank clerk, a commercial training plus bank-specific personnel development measures or a comparable qualification. Banking and business knowledge: They have a sound knowledge of banking and business management and understand the economic contexts in the financial sector. Mediale sales competence: They have a comprehensive understanding of the use of media distribution channels and know how to effectively design digital consulting and service processes. Online banking expertise: They are versed in the online banking business (OBB) and are familiar with all digital access routes to the savings bank – for you the digital world is not a new country. Teamplayer: As part of a young, dynamic team, you will bring your team skills and actively contribute to the joint success – in every role and every challenge.

What we offer you for this:

A variety of salary packages: In addition to a collective wage salary – TvÖD S, salary group 6 – with additional retirement provision, you will benefit from a special savings fund payment and participate in a performance- and earnings-oriented variable remuneration system. Continuing training: We support your career path with seminars and courses, including at our own academy. Mobility: We grant you a 50% grant to your VVS company ticket and take part in your bicycle leasing via Jobrad. Work-life balance: you benefit from flexible working hours and the possibility of mobile work as well as 32 holiday days. Health insurance: Your health is at our heart - our occupational health insurance supports you. Employees: Recommend a new employee and receive a premium after the trial period. Corporate Benefits: Employee discount at over 700 shops. Regionality: a workplace close to home. Sparkassenfamilie: We are friends from colleagues. .. and much more: A private employee restaurant in Böblingen, health care, sports groups and events – this is our self-conception as a public employer.

Come to our team – we look forward to you. Join us and discover your new perspectives. The job is also suitable for disabled applicants. Apply directly online on our career portal. Questions will be answered by Mrs Miroslava Došen at 07031 77-1524. www.kskbb.de/carrier JOBV1_EN