Key Account Manager / Technical Sales Representative (m/f/d)

Our group develops and implements large photovoltaic projects in Germany and subsequently sells them to our existing and growing customer base. Our investments are demanded by top private customers, wealthy families and selected business partners. As a group of companies, we look back on a 30-year history of success and look forward to a dynamic future in one of the fastest growing markets of our time. To further strengthen our steady growth, we are looking for Business economist in sales, business engineer, etc. Senior Account Manager (m/w/d), with a strategic view, high service orientation and a strong sense of responsibility for our customers. If you are happy to optimize administrative processes, to build relationships sustainably and to provide impulses in a dynamic environment, we look forward to getting to know you.

Collection, analysis and understanding of customer needs, goals and challenges Central contact for customers in commercial and organizational issues for sale Processing customer requests and complaints including careful documentation Advice on high-quality investments, maintenance contracts, upgrades and additional services Professional complaint management with solution-oriented approach Active development, care and development of long-term customer relationships to ensure high customer retention Interface function between customers, the technology team and external partners Participation in process optimization and close coordination and cooperation with other specialist departments

Completed economic, industrial or comparable studies Multiannual professional experience in customer support in the investment or technical environment Communication strength and team spirit Self-responsible, structured and proactive mode of operation Very good knowledge of German in word and writing Professional handling of MS Office programs Technical interest

Flat hierarchies Versatile, challenging tasks Performance grade & bonus payments Flexible working hours and mobile work Pleasant operating climate in a motivated, dynamic team with regular company events Modern workplace with good transport connection Access to the Corporate Benefits portal with many shopping benefits Cost of travel ECYM WellPass Discounted lunch thanks to food grant for the canteen Free coffee and tea as well as fresh fruit and drinks 30 days holiday (based on a 5-day week) Training opportunities through external training / seminars