Processing of specific tickets with professional reference within the framework of the 2nd Level Support Technical support for the applicants and assistance First contact person for technical questions on eServices of end-users Support for professional workshops and internal communication Support of the test and release team in standard technical tests

A prerequisite for the performance of the workplace is a relevant completed vocational training for/for the administrative specialist, for/for the specialist for office communication, the merchant for office management, if the training has been completed with a public employer; or the successful completion of the administrative course I. Personal requirements are team skills, solution orientation, presentation skills, argumentation strength and empathy.

Location: Hanover, Braunschweig, Bremervörde, Emden, Göttingen, Hildesheim, Lüneburg, Nienburg (Weser), Oldenburg and Osnabrück I unlimited I Full time I EG 9a I Reference: 03041/62c.11 Our Benefits – Your Benefits A job with meaning: You advance the country and make an important contribution to society. Security you can count on: With us you benefit from all the benefits of the public service. Flexibility that fits your life: sliding time, home office and part-time models give you the freedom you need. A team on the verge is: We support each other and meet with appreciation. A reliable salary: you earn according to the collective agreement for the public service of the countries (TV-L). Additional recognition: You will receive a special tariff payment at the end of the year. More time for yourself: Enjoy up to 30 days of holiday a year, plus work-free time on Christmas Eve and New Year's Eve. Precaution with future: Our additional service is comparable to operating pensions in the private sector. Further easy made: With individual training offers, we help you to go your own way. Important notes – Good to know Applications for people of all nationalities are welcome. We would like to increase the proportion of women in sub-represented areas and look forward to corresponding applications. Applicants with severe disability or equality are preferred with the same qualification. Flexible working time models and family-friendliness are of course with us – talk to us. For work at IT.Niedersachsen it is necessary to safely master the German language in word and writing. .