Konver | Germany | 41xxx Mönchengladbach | Permanent position | Full time / Home office | Published since: 03.10.2026 on stepstone.de
Customer Enablement Manager (m/f/d)
Konver.ai is the outbound operating system for sales teams. We ensure that SDRs, Recruiter and Account Manager reach their telephone contacts: with number enrichment, availability and integrations in HubSpot, Salesforce, Pipedrive, Close, Microsoft Dynamics and Bullhorn. You've grabbed the listener for years and you know what a good cold-acquise call is? As a Customer Enablement Manager and Cold Calling Coach, you take over after onboarding and make sure that entire teams with Konver.ai are more successful. You are close to the customer, close to the phone and close to the product. .
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Your tasks • Your profile • What we offer
You run sessions with customer teams, introduce yourself on the phone and provide direct feedback on conversation opening, objection handling and appointment You support sales teams of our customers working with Konver.ai and make sure that every team member is firmly building the tool into his daily acquisition. You develop conversation guides, objection libraries and playbooks for different industries and target groups You create scalable formats: weekly open calling sessions, webinars and short learning videos You work with usage data, recognize early where teams need support, and go proactively to them You bring customer feedback into the product team in a structured manner and shape our roadmap
Several years of own phone cold acquisition in B2B, for example as SDR, BDR, Inside Sales or Recruiting, with results you are proud of You can not only lead good calls, but explain: You like to pass on knowledge, perform safely in front of groups and make people try something new and stay on Experience in coaching sales teams, in Customer Success or Sales Enablement is a plus Safe handling of CRM systems such as HubSpot, Salesforce or Pipedrive and joy in working with numbers You work structured, grab yourself and like the pace of a growing software company Very good German in word and writing, good English
A key role with large design playroom and direct wire for management A product that brings sales teams measurably more talks, and customers who see you as savings partners Permanent position in full time in Mönchengladbach Short decision-making, a motivated team and real responsibility from day one
Location
![]() | Konver | |
| Mönchengladbach | ||
| Germany |
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