Receivables Management Clerk (m/w/d)

We're looking for you! As a specialist (m/w/d) in Hamburg, you are the central interface in communication with our customers. You bring a commercial training and a very good way of expressing it? Their main tasks include competent customer communication and the development of realistic payment plans. Start your new career with us now!

You will become a specialist for communication with clients of clients, lawyers and advisory bodies You take over the individual and independent telephone conversations about the subject of payment delays and delays, in which not only quantity, but above all quality is the focus You develop solution-oriented and realistic payment plans in compliance with the agreed framework conditions Then you document the interview results completely in the database

You have great pleasure in the phone customer dialogue and the contact with customers is simply by hand You have a successfully completed commercial training, professional experience in the call center/customer care or as a cross-release (gn*) (e.g. retail, hotel industry, gastronomy, banks, insurance) Very have good oral and written expressions You have a safe handling of the keyboard and enjoy working quickly into new software

Look forward to an employer with flat hierarchies and dealing with eye heights Staff friendly working time model A pleasant and supportive working environment with fast decision-making A comprehensive and individual incorporation into the topic of receivable management Professional support by the in-house telephone coach Many great employee benefits (such as canteens with customers, HVV-ProfiTicket, employees discounts) JOBV1_EN