Stadtentwässerung Dresden GmbH | Germany | 01xxx Dresden | Permanent position | Full time / Home office | Published since: 05.01.2026 on stepstone.de
Customer Service Clerk (m/f/d)
The City Dewatering Dresden GmbH is a company of the Landeshauptstadt Dresden and GELSENWASSER AG. It provides services in the fields of wastewater treatment, environmental analysis and the planning and construction of wastewater plants. The company includes, inter alia, the approximately 1,850 km long channel network and the central wastewater treatment plant Dresden-Kaditz. For our customer service, we are looking for a Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
Customer advice on procedural and statutory law as well as engineering and commercial matters, such as: Fees, calculation bases, counter management Area and precipitation water management Time limits, durations, processing levels
Processing, testing and adaptation of customer and property master data Treatment of contradictions and complaints Processing of counter and owner data for fee collection Changes in billing bills Digitization and archiving of customer mail
Complete commercial vocational training with technical understanding or technical vocational training with commercial understanding Professional experience in this field knowledge of drainage and wastewater charging as well as various technical guidelines Basic knowledge of complaint management desirable Customer orientation and communication strength Teamability and careful, responsible and reliable work Secure handling of MS 365 as well as ERPSystem knowledge, preferably kVASy and DMS EASY archive
Collective payment (TVöD) up to E 07 (if the conditions are met) Unlimited working relationship Annual special payment and pay Flexible working hours, 30 days vacation Offer for mobile work and Sabbatical Commitment to a sustainable infrastructure in a highly meaningful task field Personal and professional training Operational health management and consulting services Business restaurant, DVB job ticket, Bikeleasing Corporate and team events
Location
 | Stadtentwässerung Dresden GmbH | |
| 01139 Dresden | ||
| Germany |
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