DIT München GmbH | Germany | 81xxx, 80xxx München | Permanent position | Full time | Published since: 11.06.2026 on stepstone.de
Car service advisor / service salesman in the car dealership (m/f/d)
DIT MÃ1⁄4nchen GmbH is the Toyota car house in Munich – part of the family-run AVAG Holding SE, one of the most important automotive retail companies in the South German region. As a Toyota partner, we stand for reliability, state-of-the-art hybrid and electrical technology and an after-sales area at the highest level. Our service consultant team has already been awarded by Toyota Germany as a top performer in the aftersales – a proof of what is being lived here daily. Become part of this team. .
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Your tasks • Your profile • What we offer
As a motor vehicle service consultant (m/w/d), you are the heart of our service area: the first point of contact for our customers, the coordinator between the workshop and the vehicle owner – and the decisive factor for a positive service experience. Professional reception, advice and support of our customers in the service order acceptance Creation of workshop orders and cost-preventive calculations Active advice on repairs, maintenance services, Toyota original parts and accessories Coordination of workshop processes in close cooperation with the workshop master Professional communication of costs and completion dates Active additional sales of services, wear parts and accessories (service sale) Quality control and ensuring customer satisfaction after completion of work Advertising management – objective, solution-oriented and customer-friendly
Complete training as a motor vehicle mechatronic, car dealer or comparable qualification from the commercial or technical motor vehicle sector Experience in the service area of a car house or in a comparable customer service function Senior Consultant (m/w/d) is a plus – but no need Embossed customer and service orientation as well as sovereign, high-communication appearance Basic technical understanding for vehicles and pleasure in consulting Secure handling of computer and dealer management systems (DMS) driving licence class B
You work in a motivated, collegial team that warmly welcomes you from the outset Structured integration with long-term development perspective – up to further training as a certified automotive service consultant Toyota manufacturing training and further training by the AVAG Academy Private health insurance (including dental cleaning, glasses and more) Occupational pensions, individual benefits and benefits Corporate fitness program and sports & fitness offers Bike leasing for sustainable mobility Corporate Benefits – exclusive discounts at renowned partners Employee discounts and free drinks
Location
 | DIT München GmbH | |
| 80687 München | ||
| Germany |
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