ALH Gruppe | Germany | 61xxx Oberursel bei Frankfurt am Main | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Group Leader * Claims Service Private Protection (m/f/d)
The ALH Group is one of the major insurance and financial services companies in Germany. Around 3,000 employees form the foundation for our success and provide first-class service, individual advice and the long-term satisfaction of our customers. Customer service is also advertised with us in damage management. The handling of administrative processes as well as the fast, professional damage regulation are clearly part of this for us. To strengthen the team, we are now looking for a humanly and professionally convincing leadership for the group management in the area of private protection. Headquarters is our headquarters in Oberursel near Frankfurt am Main. .
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Your tasks • Your profile • What we offer
Conducting, designing and developing the team to ensure proper damage management Planning, taxing and prioritizing the tasks within the team – from the damage notice to the examination and release of the damage payment further develop and promote efficient work processes and structures in damage management Personal processing of selected complex business transactions with high relevance incl. Decision in special and complaint cases Preparing and maintaining training as well as coordinating training and training of junior staff
A relevant study or a comparable (insurance) commercial qualification Long-term professional experience in the regulation of property damage and sound risk and damage assessment Very good knowledge of insurance contract, contract, compensation and civil law including current jurisdiction Impressed leadership, decision-making and enforcement in combination with entrepreneurial mindset Conceptual and analytical thinking and negotiation strength Safe handling of common IT applications and willingness to travel
Attractive remuneration: Fourteen monthly salaries from the 2nd year of service Flexible working time: 38-hour week with sliding time and hybrid working More leisure time: 30 holidays – additionally free on 24.12. and 31.12. Healthy & mobile: Wellhub, JobRad, Jobticket grant and occupational health insurance Financial Extras: operating pension, asset-effective services, corporate benefits, house rates on our products etc. Continuing: Individual continuing and continuing training Perfect entry: Structured integration as well as independent and varied activities Working environment: Business restaurant, sports hall and free parking
Location
 | ALH Gruppe | |
| 61440 Oberursel bei Frankfurt am Main | ||
| Germany |
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