Group Leader (m/w/d) Front Office / Receptions & Conference Room Service Bildungscampus Heilbronn

You're looking for a job in the heart of Heilbronn? Then take care of the optimal teaching and learning environment at the educational campus together with us. In the #TeamSCOS we serve the experimenta as well as the newly built student residence W27. We provide services related to the construction and management of real estate, its equipment and rental and operation, as well as the organisation and implementation of events, including the provision of event rooms and marketing.

WhereExcellenceWorks

Completely ensuring smooth operation in reception areas and conference areas Leadership, motivation and further development of a well-established team Organisation and implementation of personnel deployment planning Competent contact person for guests, business partners and internal customers Coordination and monitoring of daily reception activities Ensuring high quality standards in customer service and positive guest experiences Analysis and optimization of processes in the reception area for efficiency enhancement

Successfully completed commercial training, training in hotel or comparable qualification Multiannual professional experience in reception/reception Detectional leadership experience with successful team leadership, motivation and inspiration Positive radiation and professional as well as friendly appearance Reliable organizational institution with a strong sense of quality and responsibility Communication strength, joy in dealing with people and sovereign behaviour also in challenging situations Very good German and good English skills Good IT skills and safe handling of MS Office applications

Your mission As a leader in the front office, you will ensure that the reception areas at the Heilbronn educational camp work smoothly. In addition to the leadership of a well-established team, you have the opportunity to create ideas and implement new processes. JOBV1_EN