WWK Lebensversicherung a. G. | Germany | 81xxx, 80xxx München | Permanent position | Full time / Home office | Published since: 24.03.2026 on stepstone.de
CRM Platform Engineer BSI Customer Suite (m/f/d)
We as an employer We – the WWK Insurance Group – are one of the most traditional and innovative companies in the German insurance industry. We are a strong, independent and modern financial service provider, which is one of the market leaders in the field of fund-based life insurance. The relationship with our customers and employees is equally important to us, which is reflected in our corporate motto “a strong community”. For us, the largest capital of a company is qualified employees – because they are the guarantee for satisfied customers. This is why we look forward to motivated and committed people who are looking for exciting challenges. The WWK is looking for CRM Platform Engineer BSI Customer Suite (m/w/d) Are you looking for a professional challenge and want to go new ways? Then you are right with us! !
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Your tasks • Your profile • What we offer
Technical assessment and translation of technical applications in robust, predictable solution designs Configurative implementation of business processes and related functionalities in the field of CRM Administration and further development of usage and authorization concepts Design and configuration of complex customer journeys in coordination with the departments using CX Active participation in the strategic development of the CRM platform Constructive cooperation with internal and external developers and service providers Independent cooperation in projects for platform expansion, maintenance and operation of existing solutions
Successfully completed studies in computer science, business informatics or a comparable qualification Good understanding of the core processes of insurance and safe handling of business processes in customer service Experience in requirements analysis at the interface of specialist and IT Sovereign use of common tools such as Confluence and Jira High willingness to learn and develop to create innovations and new technologies Configuration experience in the BSI Customer Suite are advantageous Secure appearance, communication strength and ability to render complex facts understandable Self-responsibility and self-responsibility
14 monthly salary p.a. 31 days holiday p.a. 38 hours week with overtime compensation Flexible working hours Homeoffice Occupational pension Assets Parking place Location close to the centre
Location
 | WWK Lebensversicherung a. G. | |
| 80335 München | ||
| Germany |
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