Global Service Owner Technical Communication (w/m/d)

We maintain close, personal contacts – to our market partners, to our suppliers and also to our 5,700 employees. We create a climate that is characterised by mutual respect and high identification. As a value-oriented company, traditions are our roots and innovations our future. When it comes to façade insulation systems, plasters, colors, systems for acoustics, concrete restoration and floor coating, the Sto Group is a technology leader and with over 1 billion euros revenue worldwide. We are looking for a Global Service Owner Technical Communication (w/m/d) as soon as possible for the Product Information Management department Enrich our team. Bring your practical experience and know-how to us. The Global Service Owner Technical Communication function includes the following roles. The proportion of working time is given in brackets: role “Process Expert” (40 %) Global responsibility for the leading, technical communication of the Sto Group Definition and documentation of processes for the leading, technical communication, including KPIs, in coordination with the Global Process Owner Responsibility for projects as part of leading, technical communication Responsibility for analysis, specification and evaluation of service/process-related requirements Determination and implementation of process improvement potential in coordination with the Global Process Owner Responsibility for managing internal and external process participants to ensure process goals Responsibility for the qualification of internal and external process participants (creating common understanding, need-based support and training measures) Role “Product Owner” (20 %) Responsibility for the technical implementation and operation of the efficient processes in the leading, technical communication Responsibility for deriving and implementing measures to improve the product (including A. Component Content Management System / Editorial System) Conception, creation and implementation of training courses of the Local Process Experts/Key Users (Technical Editors and Contact Persons in the National Companies) Development of product-related support topics Participation in annual planning through the provision of planning-relevant information (e.g. license requirements from specialist areas, assessed expenses of service providers,...) Role “Senior Technical Editor (Key User (global))” (40 %) Responsibility for the design, planning, creation and provision of target group-oriented, translation-oriented, legally compliant, leading technical documentation Control and qualification of internal and external service providers and process participants in content tasks Creation of leading information (technical editorial) Editorial Release of the Initiating Information Professional leadership of the associated employees in technical communication Conception, creation and implementation of user training Resolution of user-related support topics Participation in annual planning through the provision of planning-relevant information (e.g. objections from service providers for the content implementation)

Studies in the field of technical editorial, technical communication, specialist communication or linguistic studies Min. 8 years of relevant professional experience in the field of technical editorial, technical communication or technical documentation Knowledge of legal and normative requirements for technical documentation, preferably in the construction industry Very good knowledge of a Component Content Management System, preferably Quanos Schema ST4 Multiannual experience with agile working methods Multiannual experience in project management Multiannual experience in process management Ability to understand complex technical information Embossed communication and presentation skills Very good German knowledge Very good English skills readiness to travel

We offer you this: exciting and responsible tasks in a modern and at the same time value-oriented family business Flexible working hours and mobile work in consultation Attractive remuneration structures (based on the chemical collective agreement) Other benefits such as bicycle leasing, fare grant, operational health management Individual training opportunities Attractive employee discounts and benefits through corporate benefits Occupational pension Family and employee support in all situations through the pme family service Are you there? We welcome the diversity of perspectives that are enriching and strive for inclusion and equal opportunities. Our personnel department is pleased to receive your application. Project number: 15701 JOBV1_EN