Herchenbach Industrial Buildings GmbH | Germany | 53xxx Hennef | Permanent position | Full time / Home office | Published since: 30.01.2026 on stepstone.de
After Sales Manager - im B2B Industrieumfeld (m/f/d)
At Herchenbach we build more than industrial buildings: we build long-term customer relationships. For over 100 years we have been standing for quality, reliability and entrepreneurial thinking. With around 150 colleagues: in seven European countries, we work every day not only to satisfy our customers, but to deliver real added value. After Sales is an active sales lever for consulting, responsibility and final strength to meet technical expertise. Who works here, thinks in solutions, recognizes potentials in existence and contributes visibly to revenue and growth. .
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Your tasks • Your profile • What we offer
You are convincingly advising customers about our products and services and intelligibly convey technical content whether, by phone, in writing and if necessary directly on site. You calculate offers independently, negotiate prices and framework conditions and always have sales and margin targets in mind.
You consistently follow offers, control your pipeline in the CRM system and actively conduct negotiations until completion.
You are the first contact point for customer requests in After Sales, prioritize these sovereign and deliver fast, economically sensible solutions.
You actively recognise customer needs – from spare parts to repairs to remodeling measures – and develop them together with technology, purchasing and assembly into concrete sales opportunities.
You enter our existing customers proactively, build relationships and generate additional sales through cross- and upselling.
From order intake to acceptance, you will keep dates, quality, status and costs in mind and ensure transparent communication to the customer.
You have completed a commercial training or have 2–3 years of experience in after sales, technical sales or customer service.
You work structured with goals, KPIs as well as margin specifications and want to achieve degrees.
Safe handling of ERP and CRM systems for controlling offers, leads and customer relationships
You can negotiate German and English with your class B licence and you are flexible on site with the customer.
You pack things yourself, structure projects autonomously and want to see how your work is impacting.
Responsibility of day one – shaping processes, inspiring customers, making results visible
An open, modern team in which ideas are heard and implemented
Clear KPIs and goals that will help you see what impact your work has
Flexible working hours: mix of office and remote, 30 days vacation, top onboarding
Location
 | Herchenbach Industrial Buildings GmbH | |
| 53773 Hennef | ||
| Germany |
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