Insurance salesman Customer service, property insurance (m/f/d)

First contact point for customers: You advise our customers by phone and in writing on their insurance cover in the Hausrat, bicycle Vollkasko, private liability, residential building, legal protection, animal liability and animal health insurance Solution-oriented advice: You provide the individual insurance requirements of our customers and explain services, tariff differences and important restrictions in a comprehensible manner. Reliable tracking: You keep an eye on open processes and promised feedback and make sure that matters are handled reliably until the final clarification. Proactive customer approach: You speak to customers by phone, access open consulting needs and accompany them in the selection and conclusion of a suitable insurance. Voting with insurers: You clarify contractual questions directly with our insurance partners and communicate results and next steps clearly and comprehensible to our customers. Quality and documentation: You document consultations and processing steps carefully and keep customer and contract data up to date. Configuring digital processes: You use digital tools and AI-based applications, identify potential for improvement in day-to-day consulting and bring your experience into the further development of our processes.

Successfully completed training, e.g. as an insurance businessman/wife or bank businessman/wife, or a qualification as an IHK-audited/r Versicherungsfachmann/-w/d. Practical experience in insurance consulting, customer service or sales – ideally focusing on property insurance. Safe handling of digital customer communication and common tools such as CRM systems and Microsoft 365. Customer-oriented thinking and acting as well as a good sense of economically sensible insurance solutions. Structured, reliable and dedicated working methods – including project-related tasks. Ready to actively shape processes and contribute to the further development of digital services. A professional appearance as well as a reliable knowledge of German (at least C1) are a prerequisite for us.

Balance that fits the working day: From Monday to Thursday we work together in the office, Fridays you can work on the mobile. We are consciously working on site in our CHECK24 Office – because direct cooperation, quick coordination and real team feeling make the difference for us in everyday life. The best of two worlds: With us you will get the safety and stability of an established company – combined with the drive, speed and design space of a startup. We think in the long term and give you the opportunity to actively participate in processes and topics. Modern work with real future focus - AI-first instead of oldschool: You work with modern technologies and use tools like ChatGPT Enterprise, Claude Code, Cursor.ai and other AI applications naturally in everyday life. Top equipment from day 1: A top equipped ergonomic workstation with powerful MacBook, additional screens and height adjustable work desk. Other individual equipment such as noise-cancelling headphones or ergonomic mouse? Of course you will. Growth, which is really possible: Our strong growth creates real opportunities to quickly take responsibility and develop yourself professionally and personally. Individual training and development opportunities as well as a broad training catalogue are available for this purpose. Strong overall package: In addition to an attractive salary and 28 days holiday, you benefit from vouchers for many CHECK24 products, a strong support in occupational retirement provision and a very good grant from the EGYM Wellpass. Food & Drinks go to the house: breakfast (selection at different types of cereals), lunch, fresh fruit and hot and cold drinks are available for free all week. In short, you need to take care of something – but not your food in the office. Easy & sustainable: Our central location allows you to easily reach us by public transport or by bicycle. You can benefit from a completely free Germany ticket or a promotion for your company bike rental. CHECKito-Spirit / Teampirit, who is not set up: We work closely together, support each other and celebrate success together. Whether at lunch, kicking, after-work or at team and corporate events, we are looking for a relaxed environment with duz culture and without dress code. .