IT-Servicetechniker (m/w/d)

KNDS Germany develops, manufactures and maintains a wide-spread product portfolio as a system house. These include combat tanks, highly protected wheel vehicles, artillery systems, military bridges, customer service and training solutions. As part of the KNDS Group, we stand for the start of the consolidation of the industry for military land systems in Europe. We offer highly interesting, complex and challenging activities in a collegial environment. Our employees appreciate this, whether in development, production or administration. We successfully combine innovative capability with tradition and many years of experience. As a competent and service-oriented contact person (m/w/d) you support the IT users of KNDS as well as the IT users, the external offices and subsidiaries associated with support contracts in all second-level support requests In order to ensure the operational operation in the client environment, you are responsible for the analysis and elimination of disturbances in the operational area Editing and solving problems and service requests completes your exciting task

They bring a completed training to the specialist informatics engineer/in system integration, computer science businessman, businessman for digitalization management or a comparable qualification with They were able to gain several years of professional experience in a comparable position You have well-founded knowledge of Microsoft operating systems, Microsoft Office, network technology and hardware environment In handling ticket systems and in the automatic software distribution, for example via Matrix42 (Empirum) and remote support, you are experienced A systematic, structured and timely procedure is of course for you Reliability, commitment and willingness to use are just as characteristic for you as your ability to work on new topics independently You maintain a friendly and targeted communication Very good knowledge of German and English in word and writing complete your profile