FERCHAU – Connecting People and Technologies | Germany | Mannheim | Permanent position | Full time | Published since: 06.05.2025 on stepstone.de
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Your tasks • Your profile • What we offer
What our customers expect from their technology solutions? Next level! Our team at FERCHAU succeeds this day by day. We are looking for you: as an ambitious colleague, who wants to bring technologies to the next level. We implement exciting projects for well-known customers in all technology areas and for all industries for smart integration of IT trends and established solutions. As a professional starter, you support your colleague:inside with new ideas and strengthen your knowledge through practical experience.
IT Supporter 1st and 2nd Level (m/w/d) Mannheim This will be your Job 1st and 2nd Level Support in Client Management (O365, M365) Troubleshooting for Microsoft Server and Client operating systems Ticket processing and User Helpdesk Analysis and troubleshooting Documentation of activities carried out This awaits you with us exciting and varied projects with innovative companies Professional and personal development possibilities Continuing training of our in-house institute, the FERCHAU Academy (e-learnings, trainings and seminars) More than the BAP: We offer special holidays, kindergarten grant, anniversary grants etc. Occupational pension Satte discounts with shopping discounts, for example when traveling, electronics or cars
You can do this with you through a successfully completed training:to the specialist informant:in or are a:e You have practical experience in IT Support (First and Second Level), customer support, telephone support and User Helpdesk Like Modern Workplace and Themes like Office 365, Microsoft 365, Teams, Azure etc. You can safely move in handling and documentation of ticket systems such as Jira, ServiceNow, Helpline When it comes to incident and requests, you always have an overview, because you always keep a cool head Very good knowledge of German in word and writing, at best good English skills complete your profile Through your open and friendly appearance, our customers always feel comfortable and happy to get your help Your work is characterized by your good technical and analytical skills You are a strong team player and like to meet new challenges JOBV1_EN
Company location
Location
| FERCHAU – Connecting People and Technologies | |
| 68163 Mannheim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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