Automotive Service Advisor (m/f/d)

Personal and telephone support of our customers in the service area Acceptance of vehicles and creation of repair and maintenance orders Customer advice on service, repair and additional services Coordination and communication between customer, workshop and parts storage Planning and coordination of workshop orders Implementation of the vehicle return incl. Explanation of work carried out Ensuring high customer satisfaction and service quality Active support in compliance with manufacturer and quality standards

Completed commercial or technical training in the car house Technical interest and understanding of vehicles and processes in the car house Joy in handling customers as well as pronounced service and communication strength Organisational skills, reliability and a structured working method Readiness and motivation to work into new systems and processes Safe handling of computer applications Of advantage, but no need: Experience in customer service, e.g. from trade, service or workshop environment First contact points with the automotive sector

Bike leasing as part of the salary conversion Holiday and Christmas money Individual training and development opportunities Work in a small, motivated and collegial team Familiary working environment with short decision paths Safe workplace in a regionally established car house