0Head of Support and Participation (m/f/d)
Mercuri Urval GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 20.03.2026 on stepstone.de

Head of Support and Participation (m/f/d)

Branch: Public relations Branch: Public relations


“Förderen & Wohnen” (F&W) is a company of the Free and Hanseatic City of Hamburg (FHH), with around 2,300 employees: it offers social services for people who depend on help at more than 200 locations in the city. The largest area of responsibility is the public accommodation of homeless and refugees. Integrating assistance offers are the second important component in the R&W portfolio. The business unit is called “assisence and participation”. In addition, the provision of leased accommodation for people who are affected or disadvantaged on the housing market for other reasons, as well as service residential facilities for senior citizens are also included. In order to fulfill all these purposes, F&W produces and builds housing on a large scale. This also benefits from the “Begleitung und Teilhab” business segment. As part of SGB IX, F&W offers a wide range of services. These include special housing forms, including accommodation according to § 1831 BGB, housing with assistance, assistance in social psychiatry, day-care facilities, participation in the work-world context, advice and offers in the meeting points. Target groups are people with mental or multiple disabilities, mental illness and/or addiction diseases in and around Hamburg. This position shall be adopted on 1 July 2026 and indefinitely. .

Your tasks • Your profile • What we offer

“Förderen & Wohnen” (F&W) is a company of the Free and Hanseatic City of Hamburg (FHH), with around 2,300 employees: it offers social services for people who depend on help at more than 200 locations in the city. The largest area of responsibility is the public accommodation of homeless and refugees. Integrating assistance offers are the second important component in the R&W portfolio. The business unit is called “assisence and participation”. In addition, the provision of leased accommodation for people who are affected or disadvantaged on the housing market for other reasons, as well as service residential facilities for senior citizens are also included. In order to fulfill all these purposes, F&W produces and builds housing on a large scale. This also benefits from the “Begleitung und Teilhab” business segment. As part of SGB IX, F&W offers a wide range of services. These include special housing forms, including accommodation according to § 1831 BGB, housing with assistance, assistance in social psychiatry, day-care facilities, participation in the work-world context, advice and offers in the meeting points. Target groups are people with mental or multiple disabilities, mental illness and/or addiction diseases in and around Hamburg. This position shall be adopted on 1 July 2026 and indefinitely.

In the Hamburg area, the offers focus on four regions: Hittfeld (Niedersachsen), Reinbek (Schleswig-Holstein), Wandsbek and Wilhelmsburg. The offers as well as the type of delivery of services differ in part considerably, since these are aimed at the different target groups described above with very different needs and requirements. In addition, the offers are subject to the different framework conditions of the respective federal states Hamburg, Schleswig-Holstein and Lower Saxony. Your tasks include:

Total responsibility for the operating result of the business unit and the achievement of the agreed economic objectives Strategic (further) development of the business unit Organisation of the management and information structure of the business unit Control and supervision of the subordinate organisational units (areas, facilities) Staff supervision and supervision of staff:inside, personnel planning and personnel management Ensuring a professional external representation of the business unit, representation of R&W in specialist bodies and care of the associated network (bodies, associations, competitors:inside) Participation in structural and pay negotiations Quality management within the business unit Development and optimization of the software solution SENSO iHM Ensuring targeted personnel development, e.g. the continuing and continuing training of employees:in the business unit Ensuring occupational safety in the business sector At the Hamburg office you will report directly to the management in this role.

Complete university studies in the field of social sciences, health economics, BWL/VWL or a comparable degree Multiannual professional experience in integration aid Detectional leadership experience, either in the management of institutions or a business unit in integration aid High operational competence to ensure the sustainable economic viability of the business unit Knowledge of legal frameworks relevant to the business area, in particular SGB IX Convincing communication with very different stakeholders Strength of negotiation and enforcement, in particular in dealing with public service providers High self-motivation and optimistic basic adjustment Conceptual strength and special focus on implementation possibilities Endurance and constructive handling of obstacles High identification with and special use for integration aid

Team Flexible design of your working time Possibility of mobile work Regular exchange formats in the management team Various training and training opportunities Grant for the hvv Deutschlandticket 30 days Possibility of cycling leasing Urban Sports – access to over 4000 fitness and wellness facilities This position provides a responsible and demanding task with a high degree of personal development and is appropriately doped and equipped to meet their requirements. .

Location

ava Mercuri Urval GmbH
Hamburg
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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