Key Account Manager Software-Vertrieb at PDV GmbH (m/f/d)

PDV GmbH - a company of PDV.group, is one of the most powerful software manufacturers and service providers in the field of E-Akte and ECM systems in Germany. Our vision is to implement electronic file management as a recognized and accepted way of working in the administrations. More than 250 employees at Erfurt, Chemnitz, Stuttgart, Hannover, Berlin, Kiel and Dortmund are helping to make administrative processes faster and safe. We work in partnership with our customers from more than 760 institutions to digitize their administrations. This year the PDV was once again awarded the 'Top Company Award 2026'.

As Key Account Manager (m/w/d) at PDV GmbH, in Erfurt, Thuringia or in Berlin, Brandenburg Region, you play a central role in building our customer relationships in the public sector, in justice and in the police, strategically in southern Germany and effectively capturing digital innovations such as ECM, AI and process automation. This means: In the long term and binding you develop existing customers. You recognize potentials in existing customer relationships early and build them with appropriate licenses, subscriptions, services and training. In regular appointments on site, you will vote with your customers and plan the future development. You are available as main contact partner for all matters. Customer satisfaction is at the heart of your action. Cross- and upselling options You systematically and plate complementary products, modules and services to increase customer value. Innovation topics such as AI and process automation are positioned proactively and initiate appropriate projects, piloting or training measures. Calls for tenders You recognize early, prepare them qualified and coordinate the timely creation of tenders. Your customers advise you on modern ECM solutions, develop tailor-made offers and accompany the process until the conclusion of the contract. All customer, sales and tendering activities are documented by you and create regular forecasts and reporting.

You have well-founded knowledge in the field of public administration and have ideally successfully completed a degree in law (Jura), administrative management or public management. Alternatively, you have completed a degree in BWL, Business Informatics or a comparable degree course – supplemented by a strong understanding of legal framework conditions. Multiannual experience in key account management or sales management of the IT/ECM industry brings you, preferably in the public sector or in the context of justice and police. You are familiar with tender processes, legal requirements and their processes. Finding knowledge of ECM products, pricing and license models as well as cross- and upselling strategies are your profile. You have a comprehensive understanding of digitalization, AI and process automation and can position these topics legally. Systematic, self-initiative and innovative work is of course for you. You use CRM systems and digital tools professionally and targeted. An excellent communication in German (min. C1) completes your profile. You are owned by a valid passenger car license and willingness to carry out business trips.

Your working time should fit your life? Our flexible working time models with sliding time adapt perfectly to your life. Flexible working model: work alternately in the office and mobile – for an optimal balance of team work and flexibility. You want to be mobile outside working hours? Use the freedom to use a company car privately. Relaxation is important to you? We too! Enjoy additional work-free days on 24.12. and 31.12. Who rusts the rust. Not with us! Discover our diverse and individual training options. A good incorporation is half the sample time! Our structured onboarding and support of a mentor (m/w/d) ensure your successful entry. Team spirit is in your blood? Experience our strong team spirit, great team events and legendary summer and Christmas celebrations. How does your ideal workplace look? Our modern offices offer maximum comfort with ergonomic office chairs and height adjustable desks. Safety at the highest level! Our comprehensive accident insurance offers you security 24/7 professional and private. WIR love cycling. You can also use the JobRad leasing option and walk on the bike! Boost your future and health! It offers a company-funded pension provision or a range of benefits. What work culture are you looking for? Look forward to a loose duz culture, open doors and flat hierarchies. Get your deals! Benefit from attractive employee offers and discounts through corporate benefits – gönn You the best! Fresh fruit, vegetables and free hot and cold drinks are ready for you. .