WS Weinmann & Schanz GmbH | Germany | 72xxx Balingen | Permanent position | Full time | Published since: 02.12.2025 on stepstone.de
Complaint processing / customer service staff (all people)
To support our customer and supplier complaints team in the field of customer support, we are looking for a full-time job at the next possible time Staff complaint processing / customer support (all people) WS Weinmann & Schanz GmbH is a wholesale shipping company specialized in the heating, sanitation and climate industry, based in Balingen. For over 40 years, we have been the competent, reliable and fair partner of the craftsmanship. The success of our company is thanks to our over 700 employees who ensure that our customers are always available with a demand-oriented range throughout Europe. .
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Your tasks • Your profile • What we offer
To support our customer and supplier complaints team in the field of customer support, we are looking for a full-time job at the next possible time Staff complaint processing / customer support (all people) WS Weinmann & Schanz GmbH is a wholesale shipping company specialized in the heating, sanitation and climate industry, based in Balingen. For over 40 years, we have been the competent, reliable and fair partner of the craftsmanship. The success of our company is thanks to our over 700 employees who ensure that our customers are always available with a demand-oriented range throughout Europe.
independent processing and documentation of customer complaints Telephone and written support of our customers in complaint cases Development of customer-oriented solutions and ensuring fast, professional processing Monitoring, maintenance and updating of complaint data Close cooperation with sales, logistics and quality management
Completed commercial training, ideally in wholesale and foreign trade or comparable qualification Experience in complaint processing, customer support or service, preferably in the SHK environment Embossed communication skills and customer orientation Safe handling of MS Office and ideally experience with ERP systems Independent, structured and solution-oriented mode of operation Teamability, resilience and a friendly appearance
Company doctor Vacancies Flexible working hours Additional insurance sabbatical Parking place Canteen Education Occupational pension Employee discount Childcare Kindergarten costs Accessibility Massage, physiotherapy Social counselling Mineral water, fruit
Location
 | WS Weinmann & Schanz GmbH | |
| Balingen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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